Handling ‘high expectations’

Start date: 
Monday, June 12, 2017 -
12:30pm to 1:30pm
Postal address: 


OCASI, Refugee Settlement Support Project invites you to participate in a webinar series for front-line workers: Handling ‘high expectations’.


  • Maryam Rahat, Wesley Urban Ministries

We have heard from frontline workers that resettled refugee clients can have heightened or unrealistic expectations of the type or amount of support they should be receiving from their sponsors and/or service providers in Canada. In this webinar we focus on how frontline service providers can respond to ‘high expectations’.

To register pleae click here