Care for Newcomer Children (CNC) Lead

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, September 22, 2017 - 5:00pm
Job terms: 
Part-time contract

Thorncliffe Neighbourhood Office is currently seeking a Care for Newcomers (CNC) Lead. This is part time contract position until March 31, 2018. Successful candidate will be expected to start ASAP.

Organization Overview

Thorncliffe Neighbourhood Office (TNO) is a community based multicultural, multi-service agency which offers a broad range of programs to serve Thorncliffe Park, Flemingdon Park and the surrounding communities through strengthening the quality of individual and community life.

Program/Project Description

The Language and Labour Market Access program stream provides services that facilitate social, economic and civic integrations of newcomers into the community and the society at large. Services provided include needs assessment, service planning, information and referrals, orientation, and introduction to community resources.

Position Summary:

The Lead CNC Staff is responsible for the day to day operations of the LINC CNC Program provided by TNO and also for the children and the environment in which they are in. They must also critically ensure the health and safety of each individual child and be sensitive to their unique cultural heritage and values.

The Lead CNC Staff ensures that services are provided with care, compassion with utmost professionalism and responsible for enabling adoption of best practices in service delivery and meeting TNO’S client bill of rights and anti-oppression framework. The Lead CNC Staff supports the children in attaining the goals set out for the LINC program and promotes the program to the community. The CNC Lead Staff is also responsible for monitoring supplies and resources.


  • Provides updates to the Program Coordinator
  • Ensures that program plans accommodate the values, customs and traditions of the participants
  • Plans purchases for the program including groceries, toys, furniture, kitchen & washroom supplies and materials for child activities
  • Posts appropriate information and posters in program area
  • Registers new participants in CNC program
  • Maintains required records including registration forms, immunization records, terms and conditions
  • Prepares accident and incident reports
  • Monitors and ensures that program activities and the staff's approach to clients are in line with TNO’s client bill of rights
  • Ensures complaints from clients and the community are addressed in a timely manner and recorded according to TNO’s policies and procedures
  • Prepares and sets up sensory activities for children
  • Assists the CNC Staff in preparing and assisting children for indoor, outdoor activities and housekeeping duties
  • Ensures that supply staff are available at all times
  • Communicates with parents about their children, provides instructions to new participants
  • Responds to enquiries from parents, C.M.A.S case workers and college instructors for ECE students
  • Assists in inspecting and maintaining toys, play areas and playground for safety hazards once a month
  • Responsible for implementing TNO’s health & safety policies and procedures in the CNC program space
  • Includes community development principles in program planning, leads community development activities and ensures allocation of program resources to support community development
  • Networks with other staff, attends, and participates in agency functions including United Way related activities, staff social events, community events, and staff and agency committees.
  • Other duties assigned



  • The minimum level of education preferred is a Community College Diploma in Early Childhood Education and registered with the college of ECE in good standing condition.


  • One to three years of experience in child minding with knowledge of all areas of health and safety
  • Must be familiar with CMAS requirements
  • Proficiency in the use of computers, electronic toys and electrical appliances
  • Experience working with low-income, multi-racial, multi-lingual newcomer communities
  • Experience working from an anti-oppression, LGBTQ+ positive framework


  • A successful clearance of criminal record, CPR, TB test verification, and immunization record will be required for the position
  • Ability to speak and written a second language is an asset
  • Proficiency in the use of computers including word and data processing
  • Ensures that all records are kept confidential and secure

Working Conditions:

  • Hours of Work: This position would be required to work regular hours for 10.5 hours per week between 8:30 AM to 8:00 PM besides evening shifts and weekends as decided by program requirements.
  • Location: This position will be located within any of TNO locations based on community and program requirements. The locations (multiple) for this position may be added or moved to new addresses in the future according to the community and program requirements.

How to apply:

To apply for this position candidates are requested to send a copy of their application (cover letter, resume and any other document supporting your candidature) by Friday, September 22, 2017 at 5:00 p.m. to:

Attn: Human Resource
Thorncliffe Neighbourhood Office
1 Leaside Park Drive, Unit # 7
Toronto, Ontario, M4H 1R1


Thorncliffe Neighbourhood Office is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code please contact 416-467-0126.

Thorncliffe Neighbourhood Office is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities and members of ethno-racial, aboriginal, immigrant, francophone, refugee, LGBTQ and disabled community groups to apply and self-identify.

Thank you to all applicants for their interest but only those selected for further consideration will be contacted.