Evaluation Consultant

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Sunday, March 26, 2017 - 5:00pm
Job terms: 
Part-time contract

Closing the Gap Project - Building Service Providers' Legal Capacity to Improve Access to Justice for Immigrant & Refugees.


MIAG Centre for Diverse Women & Families is a community organization that strives to address gaps in service delivery to the diverse communities of Peel. As a community organization, MIAG is committed to the concept of capacity building and collaboration, and strives to work towards building an inclusive and resilient community. As an agency, we actively integrate creative responses to existing and emerging ethno-cultural communities’ needs by applying effective outreach, leadership training and skills development programs.

Project Description

MIAG is currently seeking a creative and experienced individual in assessment and evaluative performance to evaluate the ‘Closing the Gap’ project. The ‘Closing the Gap’ project is a legal training and awareness project. In partnership with legal experts, MIAG will train 100-125 individuals who work directly with immigrants and refugees to equip them with the knowledge, skills and tools to provide basic legal information and aid clients in navigating the legal system. Through this project we will offer a number of legal education training rounds on family law topics and interrelated fields of law (divorce, custody and access of children, domestic violence etc.). The training will involve frontline workers and managers, settlement workers, counsellors and community faith leaders. The training is comprised of 8 workshops per round and it will be repeated five times (twice in Mississauga, twice in Brampton, once in Caledon).


The ‘Closing the Gap’ evaluation consultant will function in a supportive role to the project leaders in implementing and coordinating an evaluation model. The evaluation model will be based off the Kirkpatrick Four-Level Evaluation Model.

The evaluation consultant is expected to:

  • Develop an evaluation plan and evaluation measures for this project, and evaluate training rounds based on the Kirkpatrick Four-Level training evaluation model, which will survey participants’ reaction to the training, learned knowledge, new skills developed and training outcomes. The evaluation will assess:
    • The level of understanding service providers have of various legal options based on legal fact patterns.
    • The effectiveness of the tools and visual aids that speakers will use during their presentation workshops.
    • The effectiveness of the speakers who will be running the training workshops for service providers in the region of Peel.
    • The overall comfort, convenience level and atmosphere of the training workshops.
  • Advise and assist project team in evaluation, development and identifying outcomes, indicators, strategies, data collection and analysis.
  • Conduct qualitative assessments of the participants taking part in the training rounds.
  • Create and distribute surveys and questionnaires for participants of the training to complete.
  • Collaborate with the ‘Closing the Gap’ team to assess training goals, objectives, training contents and aim of the project.
  • Contribute to the final report which will help identify outcomes, lessons learned and best practices of the project that will be circulated throughout Peel.
  • Comply with the organization’s rules and policies


  • Bachelor’s Degree in Statistics, Legal Studies, Social Studies or related field from a recognized university or institution.
  • Knowledge and experience in developing evaluation models, assessment tools and in administrating survey questionnaires.
  • Knowledge and experience in data collection and analysis, as well as results presentation and interpretation.
  • Results oriented with excellent organizational, time management and problem solving skills.
  • Able to work independently and as a team player, work effectively with staff members, volunteers, partner agencies and program participants.
  • High level of enthusiasm and positive attitude.
  • Excellent communication, analytical and critical thinking skills.
  • Computer skills including Microsoft Office; knowledge of other software programs an asset.
  • Strong ability to work in a multicultural atmosphere and within an anti-oppression framework.
  • Fluent in speaking, reading and writing in English.
  • Valid driver’s license and access to a vehicle is preferable

This is a part-time contract position
Salary: $23/hour - 260 hours to be done in three terms until the end of December 31, 2017.

How to apply:

Interested individuals are invited to apply by sending a resume and cover letter by March 26, 2017 (mentioning the job title) to:

E-mail: info@miag.ca

Fax: 905-270-6263

Thank you to all applicants for their interest in MIAG; however, only candidates selected for an interview will be contacted. No phone calls please.