The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
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Showing 31 - 37 of 37
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Research/Dataset
Canada’s racist social norms — and how we can change them
A groundbreaking study into the social norms around racist demeanours may lie the secret of tackling racism by addressing those unspoken social rules much like how public health officials changed public smoking through antismoking campaign.Last updated Jun 23, 2022
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Tool
Beyond Diversity: An LGBT Best Practice Guide for Employers
In celebration of Pride month, we share this resource guide developped by Pride at Work Canada in relations to creating an open and safe work place for the LGBTQIA+ community.Last updated Jun 22, 2022
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Best Practices/Practical Guide
Supporting Displaced Ukrainians: Settlement Information & Resources
Information and resources will be shared here for the Ontario Settlement Sector about the current services, supports and programs available for displaced Ukrainians arriving in Canada under the CUAET pathway.Last updated Jun 21, 2022
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Tool
Ukrainian Refugee Toolkit
This brief toolkit provides some context about the current crisis in Ukraine and will assist providers in helping newcomers connect with the Ukrainian-Canadian community and understand the immigration options available to them.Last updated May 4, 2022
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Course/Training
English for Financial Literacy, Volume 3 (CLB 6 - 8)
English for Financial Literacy is an instructor’s resource for teaching financial literacy concepts and skills in LINC and adult ESL programs at CLB levels 1 to 8.Last updated Nov 26, 2020
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Research/Dataset
The 'App Gap': Why It’s so Difficult for Low Income People to Apply for Benefits for Which They Are Eligible
Information from John Stapleton, Open Policy: What does an applicant need to apply for a benefit from home?Last updated Jul 30, 2018
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Tool
Immigration Matters Campaign Toolkit
Immigration and Citizenship release the Immigration Matters campaign to show the benefits of immigration at the local, community level.Last updated Jul 30, 2018
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