Serving im/migrants and refugees is about helping these individuals or families make the adjustment to their new home and community.
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Best Practices/Practical Guide
Foundations of Settlement Work in Ontario
Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.Last updated Oct 1, 2025
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Course/Training
Training for Employment Support Services
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Training for Employment Support Services is designed to provide you with the
Last updated Sep 29, 2025
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Course/Training
Foundation of Settlement Work Level 1
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Foundation of Settlement Work Level 1 is a four-week e-learning course that
Last updated Sep 29, 2025
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Other
Are sponsored refugees eligible for Settlement Services?
Yes, all sponsored refugees generally have access to government-funded settlement services upon arrival in Canada, just like other permanent residents.Last updated Aug 26, 2025
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Best Practices/Practical Guide
Access in Action Toolkit
This toolkit has information and resources that speak to the specific struggles and needs of im/migrants and refugees with disabilities and d/Deaf newcomers.Last updated Aug 19, 2025
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Course/Training
Foundations of Settlement Work Level 2
OCASI is pleased to open registration for the upcoming self-directed online training on Foundations of Settlement Work Level 2Last updated Jul 3, 2025
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Tool
Environmental Scan of English Conversation Circles (ECC)
The Environmental Scan of English Conversation Circles (ECC) in Toronto is officially launched!Last updated Jun 16, 2025
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Course/Training
Webinar: Applying an Anti-Racism Anti-Oppression Framework in a Nonprofit Organization
Racial Equity: From Intention To Action A webinar & conversation series by OCASI for the Ontario immigrant and refugee-serving sector, to move from intention to action in understanding systemic racism, addressing racial discrimination and building towards racial equity in theLast updated Jun 16, 2025
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Research/Dataset
New Report: Building Better Relationships Betweeen Sponsors and SAHs Organizations
PRSN released its latest research report: Building Better Relationships Between Private Refugee Sponsors and Sponsorship Agreement Holder (SAH) Organizations.Last updated Jun 10, 2025
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Other
"Journey To" Meetings - OCASI Youth Advisory Group
In 2023, NewYouth.ca, through OCASI's Youth Advisory Group, held three virtual meetings between newcomer youth and youth workers. In these meetings, newcomer youth discussed their journeys to community, education and employment, and services. Artist Nancy Baltazar illustrated
Last updated Apr 30, 2025
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Why some groups are quitting Canada’s popular refugee sponsorship program
Nicholas Keung The Star Tue., Jan. 17, 2023
Canada’s Syrian resettlement project spurred an outpouring of public support for refugees, but now the federal government is trying to ease growing pains that have come with the hugely popular private sponsorship program.
Since…
Published January 20, 2023
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Ukrainian refugee finds hope and new opportunity through Ottawa Mission program
CTV News Dave Charbonneau Thursday, January 12th 2023
The Food Services Training Program at the Ottawa Mission is a free program that gives the most vulnerable a chance to turn their lives around.
The program is helping one Ukrainian refugee start a new life in a new country.
Tet…
Published January 20, 2023
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Federal Court urges Ottawa to consider 'moral debt' owed to pandemic workers for immigration status
Adrian Humphreys The National Post Published Jan 09, 2023
“The moral debt owed to immigrants who worked on the frontlines to help protect vulnerable people in Canada during the first waves of the COVID-19 pandemic cannot be understated,” a judge said last year in a ruling for…
Published January 10, 2023
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A Norfolk County company wanted to hire Ukrainian refugees. First step? Build them a place to live
J.P. Antonacci The Hamilton Spectator Sat., Jan. 7, 2023
Olha Diletchuk first came to Titan Trailers near Courtland in June, one week after she and her two young children landed in Canada as refugees fleeing the war in Ukraine.
“I was ready to do any job just to stay here. I was…
Published January 10, 2023
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Refugee group says Ottawa will help bring 600 LGBTQ Afghans to Canada
Dylan Robertson The Canadian Press December 22 2022
An LGBTQ refugee group says Ottawa is helping resettle to Canada 600 Afghans who are fleeing persecution due to their sexual orientation or gender identity.
Earlier this week, Toronto-based Rainbow Railroad said it has only been…
Published December 29, 2022
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Newcomer YouTubers help immigrants get settled in Canada with advice and candid takes
Dakshana Bascaramurty The Globe and Mail 21 December 2022
The Idumota Market in Nigeria’s capital – also known as Lagos Island Market – is a dizzying warren of shops and street vendors selling house slippers, dresses, bottled water, wristwatches, knockoff designer purses, and…
Published December 22, 2022
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North Bay embraces Ukrainian student refugee
Chris Dawson Bay Today December 22, 2022
Yukhym Baranovskyi enjoys the community of North Bay.
"North Bay is a cozy city with very beautiful nature," the 22-year-old said.
"North Bay reminds me of my hometown with its architecture."
You see, home for Yukhym is the region of…
Published December 22, 2022
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New study shows that high rates of workplace injuries in Montreal involve immigrants
The Canadian Press 20 December 2022
A new study from a Montreal research institute for occupational health and safety estimates that up to 80 per cent of people who are injured at work in the city and require rehabilitation are immigrants.
Jessica Dube, a researcher with the…
Published December 21, 2022
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From war-torn countries to a peaceful place: How Afghan and Ukrainian newcomers are coping in Canada
Hayatullah Amanat CTV News Dec. 20, 2022
Some Afghan and Ukrainian newcomers to Canada say that although they are struggling with different challenges in their new country, they now feel safe and live in peace.
Since August of 2021, more than 26,000 Afghans have relocated to…
Published December 21, 2022
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Here’s how Syrian refugees who came to Canada say they’re doing — seven years later
Nicholas Keung The Star Sat., Dec. 17, 2022
Seven years after Canada opened its doors to Syrian refugees, that first cohort of newcomers say they feel good about their new lives, have remained friends with their sponsors and are hopeful for a better future.
However, many still…
Published December 20, 2022