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Best Practices/Practical Guide
6 Tips for Practicing Active Listening
We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.Last updated May 21, 2025
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Tool
OCASI Anti-Racism Anti-Oppression (ARAO) Policy Kit
OCASI has created a set of tools to help organizations in the immigrant and refugee-serving sector take action against racism and oppression.Last updated May 6, 2025
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Best Practices/Practical Guide
Five Good Ideas on supporting caregivers at the workplace
In their Five Good Ideas webinar, Liv Mendelsohn and Christa Haanstra discussed how to build a culture that recognizes and values caregiving. They demonstrated how you can create a win-win situation where caregivers thrive professionally while balancing their personalLast updated Apr 28, 2025
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Tool
OHRC and LCO release new tool to help organizations assess AI technologies to ensure they uphold human rights
The Ontario Human Rights Commission (OHRC) and the Law Commission of Ontario (LCO) launched the Human Rights Impact Assessment for AI Technologies (“HRIA” or “the tool”), a tool to help assess and mitigate human rights impacts of AI systems in a broad range of applications.Last updated Apr 23, 2025
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Course/Training
OCASI Mental Health Promotion Knowledge Exchange 2023
This virtual event was an opportunity to share lessons learned from implementing the OCASI Mental Health Promotion Integrated Service Model and to collaborate with key stakeholders across primary care, mental health, and the settlement sectors on how to build a trauma andLast updated Apr 7, 2025
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Best Practices/Practical Guide
Mental Health Promotion Guide for Agencies Serving Immigrants and Refugees in Ontario
This guide helps immigrant and refugee-serving organizations support newcomer mental health, with a focus on refugees. Developed during OCASI’s 2016-2017 Mental Health Project, it emphasizes the social determinants of mental health and provides practical policies and strategiesLast updated Apr 4, 2025
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Research/Dataset
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report 2023
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report. February 8th, 2023Last updated Apr 2, 2025
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Research/Dataset
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report 2024
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report. February 13, 2024Last updated Apr 2, 2025
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Course/Training
Understanding and Challenging Anti-Black Racism
This 4-module course aims to assist people working in the immigrant and refugee-serving sector understand how systems operate and how they create and manifest racism and anti-Black racism.Last updated Mar 4, 2025
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Template/Sample
A framework for delivering case management services to newcomers
The Case Management Framework by IRCC provides personalized support for vulnerable newcomers, ensuring access to essential settlement services. It coordinates assistance through wraparound care, service navigation, and follow-ups to help clients achieve stability and integration.Last updated Jan 31, 2025
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Not everyone thinks Canada’s new immigration plan will grow the economy the way it should
Brian Hill Global News December 1, 2022
Nadine Rana’s family has been proudly cleaning clothes for more than 50 years.
Her parents immigrated to Canada from the West Indies in the late 1960s and opened a dry cleaner in Toronto’s east end. Rana now runs the business with the hope…
Published December 2, 2022
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Why are migrant farm workers calling for permanent residence status for all? A Niagara lawyer explains
Zahraa Hmood St. Catherine’s Standard Tue., Nov. 8, 2022
Mandip Grewal is a staff lawyer with the Niagara Community Legal Clinic, focused on handling the legal concerns of seasonal farm workers in the Niagara region, particularly Niagara-on-the-Lake. "I've seen workers speak…
Published November 9, 2022
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Ottawa Public Health confronts systemic racism, initiates action plan for reform
By Gail Pope Capital Current October 17, 2022
A report examining systemic racism within Ottawa Public Health has highlighted various challenges faced by racialized employees at the City of Ottawa agency that’s leading local efforts to fight COVID-19 and bring greater “health…
Published October 19, 2022
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Don’t speak English or French? In Hamilton, you might earn 57 per cent less than people who do
Ritika Dubey Spectator Reporter Thu., Oct. 13, 2022
If your English or French is weak, you might be earning 57 per cent less than Hamiltonians with better linguistic skills, according to the latest census data.
The fluency of official languages in Hamilton strongly reflected on…
Published October 13, 2022
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Cap on international students' working hours should be permanently lifted: advocates
Laura Osman | National Observer | October 12th 2022
A new pilot project to lift the cap on the number of hours international students can work should be made permanent, say advocates who have spent years asking for the change.
Immigration Minister Sean Fraser announced last…
Published October 13, 2022
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Students say lifting cap on working hours doesn't fix bigger issues for international students
CBC News · Posted: Oct 08, 2022
Post-secondary students in Calgary say a one-year pilot project that will lift the cap on off-campus hours international students are allowed to work is good news.
But it's a short-term fix that does not address bigger problems, they said.
On Nov…
Published October 11, 2022
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Recruiters and employers increasingly taking advantage of temporary foreign workers, advocate says
Joel Ballard, Francis Plourde · CBC News · Posted: Sep 23, 2022
Temporary foreign workers are reporting paying recruiters and employers thousands of dollars to obtain a permit to work in Canada — only to end up with nothing.
CBC Radio-Canada spoke with multiple experts who say…
Published September 29, 2022
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Ontario has promised to put immigrant nurses to work faster. That change is long overdue
Yamaan Alsumadi · CBC News · Posted: Sep 20, 2022
I'm a fourth-year nursing student studying at Lakehead University in Thunder Bay, Ont., and I'm in a classroom filled with people who are perfectly qualified to help out with Ontario's health-care shortage.
Instead, they're…
Published September 20, 2022
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Ontario Passes the Working for Workers Act
Monte McNaughton, Minister of Labour, Training and Skills Development, issued the following statement in recognition of the passing of the Working for Workers Act, 2021:
“Our government is working for workers everyday to help them earn bigger paycheques, stay safe, and have…
Published December 1, 2021
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Door opens to Chatham-Kent’s agricultural workers
Oct 19, 2021 - There has been broad praise for changes to Canada’s immigration policy announced earlier this year that provide a path to permanent residency for temporary foreign workers – including agricultural workers.
In Chatham-Kent, workers the Caribbean, Latin America and…
Published October 19, 2021