Career Specialist 2-Persons with Disability

t Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential!

Achev’s latest Impact Report: www.Achev.ca

SUMMARY

As part of Employment Services (ES), the Career Specialist 2-Persons with Disability role will assist clients, particularly person with disabilities (PWD) or in receipt of Ontario Disability Support Program (ODSP) with their employment goals, job search to m match their skills and interests with employment opportunities and employer needs including offering incentives and supports. The Career Specialist 2-Persons with Disability may also provide Job Retention assistance, for those clients who need additional coaching and mentoring in order to maintain employment or to progress in their career path. The incumbent of this position is required to be capable in all aspects of the Employment Services model.

Key Performance Indicators:

• Intake required number of clients daily, weekly and monthly to exceed funder targets
• Help secure job starts for required number of clients of weekly, monthly and quarterly to exceed funder targets

DUTIES & RESPONSIBILITIES

• Career Counselling:
  • Assess clients for their current circumstances, abilities, skills, education, experience and goals against job vacancies, requirements and labour market information
  • Develop a customized Employment Action Plan (EAP) that is achievable, realistic and individualized to support employability. This may include vocational, ergonomic, worksite assessments
  • Timely case management including client file updates, case notes and documentation (data enter in case management systems and databases) in accordance to funder and Achēv guidelines, process and practices.  This also includes EAP progress, follow up activities and providing statistical reporting and any other documentation as identified.
  • Provide employment counselling and motivational coaching that supports successful employment based on the needs of each participant and/or referrals to external organizations for specialized services.
  • Identify those in need of additional on the job coaching support post employability skills development through discussion with participants, OW, ODSP partner and/or the employer as appropriate
  • Facilitate structured and individualized support for conducting successful job search to individuals in a group setting or individual
  • Preparation of job search tools including resumes and applications, interview and job search strategies
  • Provide support to client in assessing their qualifications against job requirements
  • Provide information about and access to professional resources including accreditation, language and education credentials
• Workforce Development
  • Assist in matching individuals who are unlikely to succeed in conducting their own job search, even with support due to other barriers to their employment, according to their skills and interests with work opportunities
  • Facilitate work opportunities including hiring, networking events and negotiate employment relationships on behalf of clients including incentive agreements and contracts with individuals and employers
  • Develop a workplace onboarding plan with the employer and the participant where applicable
  • Provide financial support to remove barriers to participation and the employer
  • Conduct outreach to employers to identify opportunities and promote incentive program
  • Ensure that employers meet all eligibility criteria, and may have to conduct site visit with employers prior/during client’s employment to confirm a suitable and safe work environment or assess and recommend accommodations such as assisted devices.
  • Where necessary, provide employers with sensitivity/diversity training, workplace safety training and information on accommodation needs
  • Conduct monitoring visits and provide coaching and support during employment including identifying and resolving workplace issues that may affect participant success on the job
  • Administer contract with employers, including the timely processing and payment of financial incentives
• Job Retention
  • Work with an integrated service delivery and case management model including case conferencing, service referrals to support a holistic and wrap around service to support employability
  • Maintain frequent contact with participants to support their continuous employment up to 12 months or longer and collect evidence and document their progress
  • Provide one-to-one follow up for job or career coaching, to address issues similar to re-employment or provide referral to further training and education and/or life skills
  • Create opportunities for current/post program networking and learning events/activities and may also include new employment opportunities
  • Make recommendations to employers for intensive in work supports or accommodations needed to assist in developing strategies to support clients with complex needs.
  • Provide on the job support as needed 

QUALIFICATIONS

• University Degree or College Diploma in a related discipline
• 2 years’ experience in an Employment Case Management role working primarily with ODSP/PWD client group
• Experience in delivering outcome-based or similar employment services
• Extensive experience with Case Management System and Databases preferably EOIS CaMS and or CaseFLO
• Knowledge of Ministry Delivered Programs and related guidelines for administration (i.e. Better Jobs Ontario)
• Knowledge of AODA - Accessibility for Ontarians with Disabilities Act, and ability to work with Persons with Disabilities
• Demonstrated experience in some or all aspects of Job Search, Job Placement and Incentives or Job Retention including employment/coaching
• Demonstrated knowledge of LMI, job search techniques and recruitment and community resources, programs and services in York and surrounding Regions
• Demonstrated ability to work with diverse groups – including adults, youth, newcomers to Canada or other groups with specialized needs
• Excellent interpersonal, communication and teamwork skills
• Experience working in a fast paced and outcome-based environment
• Goal oriented, highly organized, flexible and adaptable
• Superior time management skills
• Advanced skills in computer technology including Microsoft Office (Word, Excel, PowerPoint and Outlook) and on-line employment tools
• Knowledge of other languages is considered an asset·        
• Ability to administer and interpret Level B tests /psychological instruments, Personality Dimensions, MBTI, COP System or Life Skills Certification would be an asset
• Ability and willingness to work evenings, weekends or split shifts as necessary
• Ability and willingness to work at itinerant locations is a must
• Access to a Vehicle and Drivers License is Mandatory

We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca