Bilingual Coordinator, Community Education

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, May 29, 2020 - 5:00pm
Job terms: 
Full-time contract

Who we are

Ontario Council of Agencies Serving Immigrants - OCASI acts as a collective voice for immigrant and refugee-serving organizations and coordinates responses to shared needs and concerns. OCASI is a registered charity governed by a volunteer board of directors and a membership of over 232 community-based organizations in Ontario.  

Our mission is to achieve equality, access and full participation for immigrants and refugees in every aspect of Canadian life.  OCASI prides itself on the highest standard of ethics and compliance with our values, our mission, and vision.

The Opportunity

We are looking for a Bilingual Coordinator, Community Education – Knowledge Hub for the Settlement Sector in Ontario

The bilingual SettlementAtWork / SecteurEtablissement website has been known as "The Knowledge Hub for the Settlement Sector in Ontario".  It provides resources for frontline workers, program staff, administrative staff, managers, and Executive Directors to support them in building capacity within their organizations and to assist them in serving their newcomer clients.

The Knowledge Hub provides a diverse set of resources to inform day-to-day work, the latest news (e.g., research, reports, government notices, etc.), events that are happening all across the province, career opportunities, and also Requests for Proposals (RFPs).  These bilingual resources serve as excellent tools to facilitate collaboration and sharing of information on a variety of sector projects as well as opportunities for professional development and leveraging best practices.

The Bilingual Coordinator, Community Education – Knowledge Hub for the Settlement Sector in Ontario is responsible for management and maintenance of the SettlementAtWork / SecteurEtablissement websites including vision, breadth of coverage, quality, accuracy and partnership development.  The Bilingual Coordinator, Community Education – Knowledge Hub for the Settlement Sector in Ontario works closely with the National Immigrant and Refugee Sector Network, / Etablissement.Org and the Capacity team members to ensure the ongoing growth and development of the web sites.  The position reports to the Manager, IT & Digital Services.

The Coordinator will have a commitment to and awareness of equity, access to services, anti-racism and anti-oppression, gender-justice and anti-poverty as it relates to immigrants and refugees.


  • Develop project work plans, timelines, implementation strategies and plans
  • Develop and implement content strategy, including content policies and priorities, building partnerships, ensuring copyright and content guides are followed
  • Work with agencies in the sector to identify areas of potential collaboration and sharing of resources and information
  • Support the development of sector interaction by providing links to best practices and sharing of information
  • Develop and implement an outreach and promotion strategy that strengthens relationships with and amongst organizations
  • Promoting both websites to their respective target groups
  • Participate in the development of project budget; administers project funds and monitor project budget
  • Contribute to strategic planning and evaluation of all websites
  • Develop narrative report to funders and stakeholders
  • Contribute to the development of funding proposals
  • Maintain updated knowledge base of issues related to all aspects of the newcomer settlement process
  • Contribute to a healthy and safe environment for oneself and others as well as complying with all safe working procedures and instructions including OCASI’s policies and procedures
  • Create a safe and supportive learning environment
  • Uphold OCASI’s basic principles for workplace environment including commitments to the needs, directions and concerns of immigrants and refugees and OCASI’s member organizations
  • Embrace and actively uphold OCASI’s mission, equity, access, anti-racism and anti-operation principles
  • Acknowledge, appreciate and encourage individual differences and value people for their skills, competencies and contribution to OCASI’s continuing success
  • Other duties as assigned


  • Relevant post-secondary diploma or degree (e.g. social science, social work, community development, immigration & settlement studies) or equivalent acceptable combination of education and experience working in the non-profit sector
  • Minimum 3 years of experience in a similar role as a coordinator working in a non-profit or community-based agency in the immigrant services sector or other relevant community services sector
  • Experience in program coordination including program planning, developing work plans, priority setting, tracking expenses, evaluation and writing reports to funders
  • Excellent written and verbal communication skills in both French and English including strong editorial skills, especially within an online context
  • Knowledge and understanding of immigrant and refugee sector issues and information needs as well as the issues facing Francophone immigrants and refugees and the member agencies that serve them
  • Experience in knowledge management that promotes an integrated approach to identifying, capturing, evaluating, retrieving and sharing information that develop the capacity of the Immigrant and Refugee sector
  • Experience in web content management, knowledge of Drupal is an asset; and basic knowledge of HTML
  • Knowledge of and familiarity with issues and barriers to success (e.g. LGBTQ, racism and discrimination, etc.) faced by or affecting newcomers, immigrants and refugees in Ontario
  • Knowledge of the sectors (employment, health, housing) in the province of Ontario
  • Strong relationship building and networking skills as well as the ability to establish rapport with members, partners, staff and volunteers
  • Strong research skills and the ability to analyze, organize and share large amounts of information
  • Detailed-oriented with strong organizational skills to meet tight deadlines and demanding schedules
  • Excellent interpersonal skills including the ability to consult, collaborate and work as part of a team
  • Demonstrated commitment to principles of social justice, cultural competency and equity and inclusion
  • Able to travel across Ontario

Job type: Full-time position based on 35 hrs/week

How to apply:

Send a cover letter and resume with Bilingual Coordinator, Community Education – Knowledge Hub for the Settlement Sector in Ontario in the title by May 29th, 2020 to:

Hiring Committee, OCASI


OCASI is committed to Employment Equity. OCASI hires on the basis of merit and is strongly committed to equity and diversity within its community. We especially welcome applications from members of racialized groups, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to achieving full accessibility for persons with disabilities by arranging for any necessary accommodations. 

Thank you to all applicants for applying however, we regret only the candidates selected for an interview will be contacted. No telephone inquiries please.

Pour l'annonce en français, cliquez ici.