Career Specialist, Employment Services (2 positions)

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, November 17, 2017 - 4:15pm
Job terms: 
Full-time contract


As part of Employment Services (ES) the Career Specialist will assist individuals with their employment goals and job search who are deemed appropriate for assisted services in collaboration with the Career Specialist team. Under the job search component of Assisted Services, individuals would access individual assistance in career clarification, goal setting, skills and interest assessment, interview and employment preparation. The Career Specialist may also provide Job Retention assistance, for those clients who need additional coaching and mentoring in order to maintain employment or to make the next step on their career path. The Career Specialist role may be required to provide part or all aspects of the Assisted Services model.

Reporting to: Coordinator, Employment Services


Job Search Responsibilities:

  • Facilitate structured and individualized support for conducting successful job search to individuals in a group setting or individually
  • Provide career exploration, identification and clarification of interests, abilities, skills, education and experience in relation to short and long term career and employment goals in a group or individual setting
  • Facilitate an orientation to the workplace- rules and expectations of employers, rights and responsibilities of employers & Canadian workplace culture
  • Provide counselling and coaching in life skills that support successful employment
  • Support individuals for disclosure of disabilities that may affect employment participation
  • Preparation of job search tools including resumes and applications, interview and job search strategies, school and training record
  • Provide support to client in assessing their qualifications against job requirements
  • Provide information about and access to professional accreditation, language credentials and prior learning assessments
  • Support mentoring and coaching during the job search process
  • Provide supported referral and access to other services including but not limited to education & training

Job Retention Responsibilities:

  • For those individuals who need enhanced support when an on the job placement, employment and or advancement are unlikely without further assistance - develop a resource pool of mentors/coaches to support
  • Identify those in need for additional support with individuals and or the employer as appropriate
  • Develop support plans with the individual the mentor/coach and the employer as is appropriate
  • Link participants with mentors and coaches to provide support during and after the job placement
  • Monitor the mentor/coach relationship and its impact on workplace success, facilitating adjustments as required
  • Provide documentation of a clear rationale to support the participant accessing the job retention part of the ES service including the service plan and any preliminary work done that supports the clients need for retention services.

Job Matching and Placement Responsibilities:

  • Assist in matching individuals who are unlikely to succeed in conducting their own job search, even with support due to other barriers to their employment, according to their skills and interests with work opportunities
  • Facilitate work opportunities and negotiation of employment relationships on behalf of clients including placement agreements and contracts with individuals and employers that include training objectives and commitments and financial incentives
  • Set up experiential or on the job training for individual participants with employers including volunteer, job test and hire, work experience and on the job training opportunities
  • Develop a training plan with the employer and the participant and negotiate the incentive as appropriate
  • Provide financial support to remove barriers to participation
  • Conduct outreach to employers to identify opportunities and promoted job matching and placement support
  • Ensure that employers meet all eligibility criteria, conduct at least one site visit per employers prior to placements to confirm a suitable and safe work environment.
  • Where necessary, provide employers with sensitivity/diversity training, workplace safety training and information on accommodation needs
  • Conduct monitors and provide coaching and support during the placement including identifying and resolving workplace issues that may affect participant success both during and after the placement
  • Administer contract with employers, including the timely processing and payment of financial incentives
  • Other related duties as assigned

Additional Duties and Responsibilities:

  • All aspects of the Career Specialist positions will utilize the EOIS system for tracking clients, conducting follow up and recording activities
  • Career Specialists will liaise with Client Service Planning and Coordination for updating individual action plans and supports
  • Provide assistance to both Resource and Information and to other areas of the ES delivery model as required
  • Flexibility to deliver all aspects of the ES model as required


  • University Degree or College Diploma in a related discipline
  • Extensive knowledge of Employment Services; must have 1-2 years experience in an ES role
  • Extensive experience with MTCU’s Case Management System (EOIS CaMS)
  • Knowledge of Ministry Delivered Programs and related guidelines for administration (i.e. Second Career, COJG, YJL, YJC)
  • Minimum of 2 years of demonstrated experience in some or all aspects of Job Search, Job Placement and Incentives or Job Retention including mployment/coaching
  • Minimum of 2 years’ experience facilitating job search related sessions with knowledge of current job search techniques and assessment tools in a group setting to adult learners
  • Ability to learn new technology tools such as the TCET’s parallel data management system (CETRA)
  • Demonstrated knowledge of LMI, job search and recruitment and community resources
  • Demonstrated ability to work with diverse groups – including adults, youth, newcomers to Canada or other groups with specialized needs
  • Demonstrated understanding of community resources, programs and services
  • Excellent interpersonal, communication and teamwork skills
  • Experience working in a fast paced environment
  • Goal oriented highly organized and flexible and adaptable: with superior time management skills
  • Demonstrated use of computer technology including Microsoft Office (Word, Excel, and Outlook), various web browsers, Internet networks, on-line employment tools and Web 2.0
  • Ability to deliver service in both official languages (English/French) or other languages is considered an asset
  • Ability to administer and interpret Level B tests /psychological instruments, Personality Dimensions, MBTI, COP System or Life Skills Certification would be an asset
  • Ability to work evenings, weekends or split shifts as necessary

This is a Full Time, Temporary
Start date: December 15, 2017 & November 13, 2017
End date: December 17, 2018 & March 30, 2018
Annual salary: $44,000 - $47,920 per annum (depending on experience)
Benefits: No
Hour: Mondays to Fridays 8:30am to 4:30pm
(Some evenings & weekends may be required)
Location: Mississauga & Malton Employment Service Centre

How to apply:

Please submit your covering letter and resume quote: 2017-QCIC-108 2EXT in the subject line of your email by Friday November 17, 2017 at 4:00 p.m. to:

Human Resources Department


The Centre for Education & Training (TCET) is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, TCET will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring supervisor upon scheduling your interview.

Thank you in advance for your interest. Only those candidates selected for interviews will be contacted.