Career Specialist Retention 2

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, July 28, 2023 - 5:15pm
Job terms: 


At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.

We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential!

Achev’s latest Impact Report:


Job Retention Responsibilities:

• Work with an integrated service delivery and case management model including case conferencing, service referrals to support a holistic and wrap around service to support employability
• Maintain frequent contact with participants to track their progress
• Provide one-to-one follow up for job or career coaching, to address issues similar to re-employment or provide referral to further training and education and/or life skills
• Create opportunities for current/post program networking and learning events/activities, in order to re-affirm and build on program lessons
• Regularly discuss clients process and status with colleagues
• Make recommendations to job developer team for intensive in work supports or accommodations needed to assist in developing strategies to support clients with complex needs.
• Provide on the job support as needed

Career Counselling Responsibilities:

• Administer and evaluate in-depth assessment instruments to create and support achievable, realistic and individualized EAP this may include vocational, ergonomic, worksite assessments
• Update client files, EAP, progress and provide statistical reporting and other documentation in identified case management systems and databases
• Provide one-to-one motivational coaching for participants on pre/post-employment and job search skills based on individual client needs outside of the mandatory workshops, as required
• Provide counselling and coaching in life skills that support successful employment based on the needs of each participant and/or referrals to external organizations for specialized services include disability, health mental health & addiction etc.
• Provide support to clients in assessing their current circumstances/qualifications against job requirements and labour market information
• Provide assistance to clients to better understand the local labour market and information and ensure local data is available for client/employers to understand opportunities and trends.
• Provide supported referral and access to other services including but not limited to community services (mental health, housing, income, basic needs etc.)
• Provide coaching and support for education & training including, but not limited to upgrading/adult learning, post-secondary, skills specific training and credential/language assessment
• Identify those in need of additional job coaching support post employability skills development through discussion with participants and/or the employer as appropriate
• Provide one-to-one follow up for job or career coaching, to address issues similar to re-employment or provide referral to further training, education or life skills and internal case conferencing or with OW, ODSP partner organizations for integrated services.

Facilitation Responsibilities:

• Develop and administer retention programming geared primarily to improving the employability of clients prior to them exploring employment opportunities
• Deliver a suite of pre-and post-employment workshops; career exploration/identification, employment preparation, life skills, employment related skills and job retention
• Ensure curriculum remains current and relevant to participant needs (including specialist groups)

Additional Duties and Responsibilities

• Utilize the client/data management system for tracking clients and case management activities, conducting follow up, Education, Work, Transition supports and recording activities including but not limited to EAP activities/updates, client support, stipend payment, service coordination and file closures
• Perform additional duties as assigned


• University Degree or related College Diploma or demonstrated skills and experience
• 2 years demonstrated skills and experience in facilitation, career counselling and job retention
• Previous work experience in Employment Ontario/Employment Services model is preferred
• Life Skills Certification and Customer Service Skills training is preferred
• Ability to administer and interpret Level B tests /psychological instruments, Personality Dimensions, MBTI or COP System will be an asset
• Excellent understanding of job search strategies, career counselling and experience facilitating full time job search sessions
• Demonstrated ability to work with marginalized/diverse groups including: barriered youth, newcomer, aboriginal persons, persons with disabilities, persons with mental health and addictions issues
• Demonstrated knowledge of youth serving - community resources, programs and services
• Knowledge of the regional labour market with a demonstrated ability to develop successful employer connections
• Ability to effectively manage the changing dynamics of a diverse group in a workshop setting including online/virtual
• Knowledge of multiple learning styles and the ability to modify workshop materials accordingly
• Ability to work effectively within a performance-based structure with a proven track record of meeting or exceeding all targets and deadlines
• Superior time management skills with the ability to multi-task and be flexible in a fast-paced environment
• Excellent communication, networking and negotiation skills
• Computer proficient and familiar with using career resources including computerized assessment tools
• Ability to deliver service in both official languages (English/French) or other languages is considered an asset
• Ability to work evenings, weekends or split shifts as necessary
• Access to a reliable vehicle for travel.

Internal Application Deadline: July 19, 2023

We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website -

How to apply: 

Please apply at our website : www.Achev,ca/ About / Careers at Achev