Clinical Counsellor, Mental Health Services

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, September 17, 2021 - 5:00pm
Job terms: 


  • Provide individual short-term problem-solving support and long-term stability plan for populations including newcomers, immigrants, refugees, racialized groups, LGBTQ2S+, adults, youth, victims of violence, low-income communities through identifying the presenting problems, goals and available options
  • Provide individual and family counselling based on evidence-based assessment and treatment
  • Provide crisis intervention, psychoeducation, and evaluation to clients as necessary through telephone, video conferencing or face-to-face contact, in the client’s preferred environment
  • Provide counselling and intervention supports for clients who are victims of sexual assault/domestic violence through active listening, debriefing experiences, validating feelings, and respecting client choices and decisions
  • Provide psychoeducation in group settings
  • Conduct external referrals by matching client needs with available community resources as appropriate
  • Document assessment, intervention, client interactions, referral correspondences, clinical consultations, education, safety planning, outreach accurately, and in a timely manner, according to college, funder, and accreditation requirements
  • Maintain strict confidentiality as outlined in agency privacy and confidentiality policy; behave ethically
  • Participate in ongoing training & development in areas related to abuse & counselling, either self-directed or formal, as well as related topics, such as mental health, addictions, or coping strategies
  • Design, promote and organize various online and in-person workshops, information sessions and webinars related to issues due to COVID-19 pandemic, dealing with trauma, mental wellness, stress management ,employment supports, building confidence and planning for the future

The ideal candidate has:

  • Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
  • Demonstrated commitment to high standards of culturally responsive service delivery within an anti-racism and anti-oppressionframework
  • Knowledge of social issues, immigrant issues, social isolation, sexual assault and VAW
  • Knowledge of community resources and services relating to mental health services
  • Demonstrated ability in using discretion in dealing with highly sensitive and confidential issues
  • Understanding of and extensive experience in crisis response
  • Proficiency in planning, implementing and evaluating group activities
  • Good organizational skills, ability to multi-task while maintaining a high level of accuracy
  • Demonstrated high degree of initiative, judgment and problem-solving ability
  • Intermediate to master level skills in Microsoft and Google Suite (Word, Excel and PowerPoint)



  • Masters’ Degree in Social Work, Counselling Psychology or related field is required
  • Minimum 2 years of experience in group and individual counselling or crisis support work with families, with an emphasis on refugee/newcomer/immigrant clients required
  • Mandatory clear vulnerable sector check
  • Must be registered as a certified counsellor with the Canadian Counselling and Psychotherapy Association (CCPA)
  • Current registration with a regulatory body under the Regulated Health Professions Act.
  • Must hold a valid First Aid Certificate

Skills and attributes:

  • Familiarity with suicide/risk assessment and crisis support
  • Experience operating from ant-racism, anti-islamophobia and anti-black racism lens is critical
  • Second language is considered an asset (French, Hindi, Farsi, Arabic, Yoruba, Swahili, Chinese etc)
  • Ability to work flexible hours, including evenings and weekends

Work with us and enjoy:

  • 100% employer paid comprehensive health, dental & wellness benefits
  • Generous paid sick days and attractive vacation package
  • Employer matched RRSP contributions
  • Professional development workshops, training & development opportunities
  • Company wide wellness initiatives, staff awards and retreats.

Reports to: Supervisor, Mental Health and Counselling Services
Contract type: Permanent (Union)
Hours: 35 hours per week (Monday-Friday) with occasional evenings/weekends
Pay rate: $26.00
Start date: Immediately
Location: 791 St. Clair Ave West Toronto

How to apply:

Please send your application by September 17, 2021 to:


Skills for Change provides learning and training opportunities for immigrants, refugees and equity seeking groups to access and fully participate in the workplace and wider community to persons with disabilities to newcomers to Canada (including refugees) to Indigenous peoples to members of a visible minority to children or youth to seniors to the LGBTQ2 community.

Skills for Change offers accommodation for applicants with disabilities in each stage of the hiring process.