Clinical Social Worker, Counselling & Support Services

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Sunday, December 19, 2021 - 11:45pm
Job terms: 


Program Overview – Counselling & Support Services, Community Care

The Counselling, and Support Services team provides support for people with mental health and/or substance use issues, including concurrent disorders and dual diagnosis within an anti-oppressive, trauma-informed, harm reduction and mental health recovery frameworks.


Direct Client Service:

  • Perform psychosocial and/or psychological assessments
  • Develop and implement service plan and/or coordinated care plans
  • Provide service/care co-ordination, system navigation, short and long-term planning, and follow-up support
  • Provide preliminary assessment of risk in crisis situations, consult and devise an intervention and action plan, and provide crisis intervention
  • Provide clinical and/or supportive counselling to clients utilizing a wide range of psychotherapeutic approaches that best meet the clients’ needs and circumstances
  • Provide case management services to clients over an extended period of time, through the development and implementation of a care plan to address their priority and emerging needs
  • Participate in meetings to ensure the coordination of services and a continuum of care
  • Provide advocacy support and advocate with clients and/or their family or caregivers
  • Link clients to various community resources and facilitate appropriate referrals

Psychosocial and Therapeutic Group:

  • Perform needs assessment to identify service needs and gaps that can be addressed through psychosocial and/or therapeutic groups.
  • In consultation with Management, develop psychosocial and/or therapeutic groups
  • Develop/prepare group materials, including group curriculum, handouts, and supplies
  • Facilitate or lead therapeutic and/or psychosocial support groups, including DBT Skills group
  • Perform outreach and coordinate with other agencies/providers to support provision of psychosocial and/or therapeutic groups.
  • Train and support development of co-facilitator(s)
  • Support evaluation and quality improvement measures for the groups
  • Provide clinical support to individual group participants, as appropriate/required

General Program:

  • Provide service that is responsive and culturally and linguistically sensitive to individual needs
  • Uphold and consistently incorporate into practice harm reduction, trauma-informed, anti-racism, and anti-oppressive principles
  • Engage in ongoing outreach to ensure access to the program
  • Keep current about the range of services available in other agencies
  • Stay abreast of current clinical intervention approaches and best/promising practices
  • Provide mentorship, training and/or supervision to student placements and volunteers
  • Maintain a client caseload as assigned by program manager
  • Provide services through home and office visits, emails, phone calls, etc.
  • Collect and report statistical data required for the accountability of the program
  • Complete file documentation and data entry in a timely manner


  • Masters of Social Work (M.S.W.) required
  • Registered Social Worker (R.S.W.) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
  • Three (3) years of related experience in mental health, addictions, and/or social work
  • Demonstrated experience facilitating therapeutic and psycho-social groups, including DBT-focused therapeutic groups is required
  • Demonstrated experience supporting individuals with significant mental health and substance use issues from a harm reduction, trauma informed, and mental health recovery approach
  • Ability to demonstrate an anti-oppression approach to practice is required
  • Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption)

What Will Set You Apart

  • Demonstrated ability in supporting individuals who have complex mental health and/or addiction issues, history of trauma, violence/abuse, chronic physical health issues, etc.
  • Proven working knowledge of theories of addiction, evidence-based treatment models, and best practice approaches
  • Knowledge of, experience with, and demonstrated ability in providing therapeutic interventions, such as Narrative Therapy, Solution-Focused Therapy, Cognitive-Behavioral Therapy, Dialectical Behaviour Therapy, Motivational Interviewing, Trauma-Informed approaches, etc.
  • Experience providing individual and group-based addictions counseling and support
  • Demonstrated experience in group facilitation and family/couples counselling
  • Demonstrated ability in case management, system navigation, service planning, implementation, and coordination
  • Ability to work effectively in a multi-disciplinary team and with other professionals
  • Strong assessment, clinical, and crisis intervention skills
  • Effective oral and written communication skills and documentation skills
  • Effective interpersonal, time management, and organizational skills
  • Ability to be self-directed, independent, flexible, and exercise good judgment
  • Ability to work from a client-centred approach
  • Proven ability to minimize barriers through service delivery for low income individuals with mental health and/or substance use issues
  • Strong understanding of the mental health, addictions, health sector, and community resources
  • Demonstrate knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinant of health
  • Applied computer skills (MS word, excel, Internet) and ability to use client information systems
  • Ability to communicate in a second language is a strong asset
  • Strong understanding of intersectionality of race, age, sexuality, gender, and ability. Those with lived experience of one or several of these dynamics are highly encouraged to apply

How to apply:

Please send a cover letter and a resume by December 19, 2021 to:

Apply online