Content Developer/Facilitator

Job city: 
Job region: 
Application Deadline: 
Wednesday, January 5, 2022 - 5:00pm
Job terms: 
Full-time contract

Required skills/experience:

· Degree or post graduate certificate in a relevant field
· Proficient communication in English, with excellent writing and editing skills (writing portfolio required)
· Minimum 1 year experience in a position preparing written content for target audiences and conducting relevant research. Experience writing online, interactive copy is preferred.
· Demonstrated ability to convey complex information effectively in writing to engage and appeal to a range of stakeholders.
· Demonstrated participatory group facilitation skills and/or one year experience delivering training to adults.
· Basic understanding of the trades in Ontario and trade certification processes, ability to conduct research to develop high level understanding of same and other employment topics.
· Demonstrated digital literacy and software skills, able to learn and work in new applications with limited support.
· Degree or post graduate certificate in a relevant field
· Able to work independently to meet targets and goals
· Awareness of cultural competency, anti-racism and anti-oppression practices


Duties and responsibilities:

The Content Developer/Facilitator will collaborate with the Trades Gateway team to develop and pilot an online resource and service hub for internationally-trained tradespeople. Specific duties will include:
• Conduct research to develop a deep understanding of trade certification processes in Ontario, in order to effectively convey information and support participants in their trade certification process.
• Plan, create and curate various resources, documents and information products to support orientation to and engagement with trade certification processes in Ontario
• Translate complex information into user-friendly, concise and relevant formats for newcomer tradespeople, ensuring documents are accurate, complete, and align with IWC’s style guidelines.
• Develop targeted materials based on trades of program participants and participant needs as they emerge
• Develop and deliver webinars and orientation sessions to prepare and equip participants to engage in and complete trade certification processes
• Support coordination activities associated with preparation and delivery of group sessions and participant study groups, including client-facing registration and direct communication.
• Collaborate in the development of the resource hub, using IWC’s Learning Management System (LMS), uploading, organizing and maintaining and updating resources regularly.
• Support participants’ training in and orientation to the LMS to promote access to key resources and virtual group activities.
• Respond to inquiries from a range of stakeholders and promote the project at meetings and events as required.
• Liaise with accrediting bodies, professional associations, government departments and other social, employment and community agencies as needed to facilitate clients’ access to the project.
• Perform other relevant duties as required.


How to Apply:

Submit a resume, cover letter and portfolio to the Hiring Committee

IWC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Preferred contact method: