Content Developer/Facilitator

Job city: 
Hamilton
Job region: 
South
Application Deadline: 
Wednesday, January 5, 2022 - 5:00pm
Job terms: 
Full-time contract

Required skills/experience:

· Degree or post graduate certificate in a relevant field
· Proficient communication in English, with excellent writing and editing skills (writing portfolio required)
· Minimum 1 year experience in a position preparing written content for target audiences and conducting relevant research. Experience writing online, interactive copy is preferred.
· Demonstrated ability to convey complex information effectively in writing to engage and appeal to a range of stakeholders.
· Demonstrated participatory group facilitation skills and/or one year experience delivering training to adults.
· Basic understanding of the trades in Ontario and trade certification processes, ability to conduct research to develop high level understanding of same and other employment topics.
· Demonstrated digital literacy and software skills, able to learn and work in new applications with limited support.
· Degree or post graduate certificate in a relevant field
· Able to work independently to meet targets and goals
· Awareness of cultural competency, anti-racism and anti-oppression practices

 

Duties and responsibilities:

The Content Developer/Facilitator will collaborate with the Trades Gateway team to develop and pilot an online resource and service hub for internationally-trained tradespeople. Specific duties will include:
• Conduct research to develop a deep understanding of trade certification processes in Ontario, in order to effectively convey information and support participants in their trade certification process.
• Plan, create and curate various resources, documents and information products to support orientation to and engagement with trade certification processes in Ontario
• Translate complex information into user-friendly, concise and relevant formats for newcomer tradespeople, ensuring documents are accurate, complete, and align with IWC’s style guidelines.
• Develop targeted materials based on trades of program participants and participant needs as they emerge
• Develop and deliver webinars and orientation sessions to prepare and equip participants to engage in and complete trade certification processes
• Support coordination activities associated with preparation and delivery of group sessions and participant study groups, including client-facing registration and direct communication.
• Collaborate in the development of the resource hub, using IWC’s Learning Management System (LMS), uploading, organizing and maintaining and updating resources regularly.
• Support participants’ training in and orientation to the LMS to promote access to key resources and virtual group activities.
• Respond to inquiries from a range of stakeholders and promote the project at meetings and events as required.
• Liaise with accrediting bodies, professional associations, government departments and other social, employment and community agencies as needed to facilitate clients’ access to the project.
• Perform other relevant duties as required.

 

How to Apply:

Submit a resume, cover letter and portfolio to the Hiring Committee IWChiring@IWChamilton.ca

IWC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

 

Contact: 
iwvhiring@iwchamilton.ca
Preferred contact method: 
Email