Coordinator-E-Mental Wellbeing Program

Job region: 
Central Ontario
Application Deadline: 
Friday, September 15, 2023 - 5:45pm
Job terms: 


About the Organization:
Punjabi Community Health Services (PCHS) is a pioneer community-based, not-for-profit, charitable organization. PCHS has been fulfilling the needs of diverse populations for 33 years by providing services for addictions, mental health, geriatric, health promotion, domestic violence, parenting,
settlement and services for women, children and youth. PCHS has several research studies to its credit and is recognized for being an innovative organization and its Integrated Holistic Service Delivery Model (IHSDM). PCHS is accredited by the Commission of Accreditation Rehabilitation Facilities (CARF) International and Imagine Canada. PCHS is 2SLGBTQ sensitive organization.

About the Program:

The culturally and linguistically (Urdu, Hindi, & Punjabi) sensitive online Mental Well-being program will empower and equip individuals who need support to pursue their Mental Well-being goals. It will also
provide interim support to clients who are on the waitlist to receive mental health and addiction case management and counselling services. The self-guided online modules will modernize the existing inperson case management services, providing the clients with greater flexibility and preferences to access services while ensuring increased engagement.

About the Position:

We are seeking a dynamic professional with service coordination experience in human or social services, preferably in the mental health field. This position reports to the Director of Operations (DOO)
and is responsible for working closely with the DOO for the development, operation and reporting for the E-Mental Wellbeing Program.
The Project Coordinator will coordinate with Project Oversight Team, Project Guiding and Implementation Committee, and other stakeholders to ensure the timely completion of all the activities listed in the project work plan. The Project Coordinator will support the advancement of project plans, budgets, timelines, and schedules, spanning from initial stages through to initial start-up and execution. This role will also support the development of self-guided modules and new web-based tools to provide virtual and easy access to culturally and linguistically responsive Mental Well-being care for the South Asian Population.

Qualifications and Skills required:

 Completion of a post-secondary degree in human or social services or an acceptable combination of education, training, and experience.
 1-2 years experience with mental health and related program development and coordination.
 Demonstrated program development and management skills.
 Demonstrated ability to lead, coordinate and implement project requisites effectively
 Excellent communication, planning, interpersonal, organizational, and time management skills.
 Knowledge of community resources and services.
 Demonstrated ability to work within the agency's policies, practices, and philosophy.
 Demonstrated ability to use available technology effectively (MS Office, Excel, PowerPoint, Web browsing, email, voicemail, etc.)
 Self-directed, self-motivated, and able to work independently and as part of a team.
 Excellent verbal and written communication skills.
 Ability to work under pressure, individually and within a team environment.
 Familiarity with Cloud technology and Share-Point is an asset.
 Superior time management skills, multitasking and prioritizing tasks with minimal supervision.


 Must possess a valid Ontario Driver’s License, have regular access to a reliable vehicle and provide proof of adequate vehicle insurance
 A satisfactory current Vulnerable Sector Screening (Criminal Record Check) report
 Current CPR and First-Aid certification
 Vaccines (COVID-19 and others) are a job requirement unless you have an exemption on a medical ground under the Ontario Human Rights Code.

Key Responsibilities and Duties (but not limited to):

 Assist with developing online modules, web applications/tools for virtual services, and project resources, including videos and podcasts.
 Assist with designing action plans, implementing plans, and assessing progress.
 Help create and track project development plans and budgets and assist in tracking project progress towards task deadlines while identifying challenges and project source constraints and requirements.
 Help develop and maintain project documentation, i.e., contracts with consultants, online resource management, budget tracking documents, etc.
 Support with project progress and ongoing reporting.
 Assist with developing a service user guide for self-guided online modules.
 Assist with project training, launch and collecting feedback from the service users to measure the outcomes and client satisfaction.
 Assist in meeting the overall goals and objectives of the project as designed.
 Other duties as assigned within the framework and timeline.

Organizational Responsibilities:

 Actively contribute to the mission, vision and values of PCHS
 Follow the organizational Code of Ethics and professional standards of your certification and your position in the organization
 Adhere to the policies and procedures of your program(s) and organization
 Perform the duties outlined in this job description
 Contribute positively to the overall success of the program and organization
 Participate in the establishment of program goals and objectives and set service priorities based on it
 Demonstrate a positive and professional attitude when representing the organization in the community
 Actively encourage the involvement and empowerment of clients/ survivors
 To follow the direction of the Joint Health, Safety & Wellness Committee in compliance with the Occupational Health and Safety Act (OHSA)

Hours: Full Time, 37.5 hours
(Some evenings and weekends work is required)

Position to commence: September 2023

How to apply: 

Please submit your resume to the Hiring Committee at:
Please add Job Posting # C-EMWP-013/2023-24 to the email subject line and cover letter.

PCHS offers an attractive and rewarding work environment. We appreciate the interest of all applicants, but only those under consideration will be contacted for an interview.

PCHS is committed to diversity in its workplaces and welcomes applications from all visible minority groups, women, Aboriginal persons, 2SLGBTQ, and persons with disabilities, among other self-identified diverse groups. We also provide accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at

Preferred contact method: