Coordinator, Newcomer Donation Network

Job region: 
Greater Toronto Area
Application Deadline: 
Friday, September 15, 2023 - 5:00pm


Coordinator, Newcomer Donation Network
OCASI - Ontario Council of Agencies Serving Immigrants, Toronto, Ontario


OCASI – Ontario Council of Agencies Serving Immigrants acts as the collective voice for immigrant and refugee-serving organizations in Ontario, and coordinates response to shared
needs and concerns. Our mission is to achieve equality, access and full participation for immigrants and refugees in every aspect of Canadian life. OCASI was founded in 1978 and now has 240 member agencies across Ontario.


The Coordinator, Newcomer Donation Network, is a member of the IT & Digital Services Team and is responsible for identifying and building relationships to collect donations via the Newcomer Donation Network; developing and implementing a wide range of data management and coordination and a promotion plan; reviewing various promotion and data collection tools and evaluating the effectiveness of the tools in reaching targets. The Coordinator, Donation Network also identifies specific trends of donations and requests from Service Provider Organizations (SPOs) and coordinates distribution support as required. The Coordinator, Donation Network will be committed to and aware of equity, access to services, anti-racism and anti-oppression, gender-justice and anti-poverty as it relates to im/migrants and refugees. The Coordinator, Data Project works closely with the IT and Digital Services team members and external stakeholders to ensure the ongoing growth and development of the ODG.

Key Responsibilities

Conduct and analyze needs assessment to identify priorities as the project evolves
 Identify and outreach target organizations and locations and coordinate their donation data, with a strong focus on empowering SPOs to directly access the Donation Network
 Coordinating the translation and review of new and updated content
 Monitoring for changes in legislation/policies that could affect the trends and needs of the Donation Network stakeholders
 Coordinate the development and implementation of an outreach strategy to increase Donation Network uptake and reach through the development of promotional materials including information sessions and virtual demos
 Collaborate in monitoring the external environment and competitive position of websites
 Contribute to cross-sector initiatives, work with OCASI members to ensure seamless service to stakeholders
 Track and escalate technical issues and errors as needed
 Make recommendations for technical and design site improvements
 Ensure quality content across the project
 Contribute to the development of funding proposals
 Provide back-up and support to OCASI staff at various project tables


 Relevant post-secondary diploma or degree (e.g. social science, social work, communication, community development, im/migration & settlement studies) or equivalent acceptable combination of education and experience working in the non-profit sector

 Minimum of 3 years of experience working as a coordinator in a non-profit or community-based agency; and experience working in an information and referral environment
 Understanding of the intersectionality of newcomers (i.e. racialized, LGBTQIA+, GBV survivor, (dis)ability etc.) in Ontario
 Understanding of equity and access issues as they pertain to im/migrants, refugees, newcomers and racialized communities
 Demonstrated sensitivity to other cultures and ability to outreach to non-profit, community- based and newcomer serving organizations
 Understand the fundamentals of information and referral provisions as it pertains to human services in Ontario
 Ability to determine the type, quality and quantity of content needed for the project
 Excellent writing and editing skills, especially within a web context ability to write using plain language for the target audience
 Ability to communicate effectively with a wide range of stakeholders
 Basic understanding of clear language and design as it pertains to web content
 Ability to identify emerging trends and measure effective outcomes; strong research and analytical skills
 Proficiency with computers specifically with Google and Microsoft ecosystems; familiarity with social media an asset
 Proven experience with content management systems; familiarity with various web-based content applications
 Ability to maintain respectful communication
 Collaborative team player with strong interpersonal and relationship-building skills
 Detail-oriented with strong organizational skills and the ability to meet tight deadlines and demanding schedules
 Good judgment, problem solving and conflict resolution skills
 Ability to work both independently and as part of a team environment


 Salary is $52,501 plus benefits
 Full-time position based on 35 hrs/week unionized with Unifor Local 87M
 This role is currently eligible for a hybrid work arrangement, pursuant to OCASI policies and guidelines

How to apply: 

Send a cover letter and resume with Coordinator, Newcomer Donation Network in the title by
September 15 th , 2023 to: Hiring Committee, OCASI at

Preferred contact method: