Coordinator, Program Development & Evaluation

Job city: 
Hamilton, On
Job region: 
Application Deadline: 
Sunday, August 29, 2021 - 11:45pm
Job terms: 


  • Minimum 3 years’ experience working in sustainable community development, with demonstrated knowledge of principles, policies and practices of program development, management and evaluation for the not-for-profit sector.
  • A post-secondary degree in Social Work, International Development or a related field in the public service sector.
  • Canadian Evaluation Society evaluator credential, or a graduate certificate in Program Evaluation or equivalent experience aligned with Credentialed Evaluator requirements.
  • Demonstrated ability to write clearly and effectively for a range of stakeholders, including writing impact and progress reports and grant/funding proposals.
  • Proven experience developing Monitoring and Evaluation frameworks for (NGOS, Not-for-profit organizations, etc) including planning processes and performance management.
  • Excellent research skills, including quantitative and qualitative research methods along with data analysis skills and familiarity with data analysis software.
  • Group facilitation skills and experience
  • Demonstrated commitment to social change through collaborative action, with an anti-oppression focus.
  • Strong understanding of gender analysis.
  • Strong understanding of the settlement process, barriers to settlement and social and economic participation faced by newcomers to Canada.

Duties and Responsibilities:

  • Develop the technical design of overarching M&E methodologies for all IWC programs.
  • Management implementation of IWC’s existing Performance Measurement Framework (PMF), engaging and supporting program managers in the same. Make continual
  • improvements and enhancements to the PMF is response to changing evaluation, program delivery or impact reporting needs.
  • Develop all M&E implements in alignment with each program’s evaluation framework. Participate in and monitor implementation of evaluation activities.
  • Work with program staff to ensure that M&E tools and processes are understood and used as intended. Provide training and orientation to program staff as required.
  • Lead development, enhanced and/or revision of data collection process for programs, and support Program Managers in implementation of these processes; work directly with
  • the Database Coordinator to assure that MyIWC databases is aligned with data collection needs for evaluation and reporting.
  • Assist program managers to develop systematic and realistic monitoring plans that capture quantitative and qualitative data to report on project performance indicators.
  • Collate and analyze M&E data through surveys, web statistics, interviews, unsolicited feedback, case studies, and reports against outcomes to draw out impact and learning implications.
  • Make recommendations and write briefs for the purposes of program development, towards development of new activities and improvement of existing activities.
  • Compile, maintain and report on the monthly, quarterly and annual program statistics.
  • Create reports, for a range of stakeholders, including supporting monthly, quarterly and annual reporting needs for Settlement Program activities.
  • Participate in annual impact reporting activities, including development of Annual Impact Report.
  • Promote the sharing of written feedback about impact and learning findings to stakeholder groups.
  • Ensure reports and findings are communicated effectively to program staff, via close collaboration with managers.
  • Collaborate with the Communications Team to develop effective visuals and messaging for a range of audiences, in order to effectively communicate impact.
  • Make presentations to internal and external audiences, represent IWC at various tables, on committees, conferences, etc.
  • Contribute to the overall development of the IWC program strategy, including actively identifying opportunities for collaboration.
  • Ensure the values of participation, partnership, sustainability, social responsibility, cost effectiveness, transparency, and accountability is reflected in your work.

How to apply:

Send a resume and cover letter to the Hiring Committee via email to

Application deadline: Sunday, August 29th, 2021 at 11:59 pm.

Interviews may begin before the application deadline. Interested parties are encouraged to submit and applications soon as possible.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Hiring Committee
Preferred contact method: