Employment Counsellor - Scarborough

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Sunday, March 31, 2024 - 11:45pm
Job terms: 


Position Title: Employment Counsellor - Scarborough
Organization Structure: Reports to the Programs Manager
Job Classification: Counsellor
Job Status: Full- Time
Number of Positions: 1
Location: Scarborough
Wage: $25.93/hour for 35 hours/week

This is a bargaining unit position.

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.


Responsible for facilitating workshops and delivering one on one employment for eligible newcomers. This includes the delivery of Job Search Workshop, individual employment-related counselling and assessment; solution focused counselling, information and referral provision, facilitating information sessions on employment related topics, and matching with employment-related opportunities and professional mentor.


• Deliver all components of the employment services to newcomers, including employment assessment, goals setting, and action plan preparation, job search workshops’ facilitation, and follow-up
• Deliver career exploration activities in a group and individually
• Provide comprehensive information on the labour market, regulated professions, and trades and professional licensing
• Ensure clients have mastered job search and interview skills and have developed targeted resumes and cover letters
• Assist in goal-setting and action plan preparation, development, and implementation
• Provide comprehensive information on the orientation to Canadian workplace culture
• Markets and promotes internationally-trained professionals to employers, business community, and industry groups
• Acts as a referral coach for the TRIEC Mentoring Partnership and cover all duties associated with the agreement
• Recruit employers for placements and mentors for mentorship activities
• Achieve the target number of successful placements
Match clients with mentors and co-op activities in accordance with their career expectations and goals
• Maintain strong working relations with agency programs and partner agencies
• Maintain the continuous and accurate records of clients assisted and services provided in electronic database and paper files
• Effectively track clients’ progress and provide reports for supervisor and colleagues
• Must meet targets set by the Programs Manager
• Organize employment and settlement-related materials and tools for easy access and update it regularly
• Perform other duties as assigned


Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Planning & Organizing/Time Management
Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Using a variety of communication styles and strategies to foster open communications, the exchange of information, and discussion on an ongoing basis.

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.


• A degree or diploma in Employment or Career Counselling, Education or Business, and at least three years of experience working in the employment non-for-profit sector
• Excellent and superior presentation and group facilitation skills with the ability to engage and motivate others
• At least three years of experience working with groups: developing and delivering presentations, seminars, and workshops
• Demonstrated career and employment counselling skills
• Strong knowledge of the Canadian labour market and labour market trends
• Proficiency in professional recognition in Canada, N.O.C., trade certification, and professional licensing information
• Competences in career and employment individual assessment and job search techniques and process
• Familiarity with issues newcomers to Canada face in an urban setting and systemic barriers facing integration in economic, social, education, and cultural aspects of Canadian life
• Excellent interpersonal and cross-cultural written and verbal communication skills
• Demonstrated creativity and problem-solving, and ability to implement curriculum
• Ability to work flexible schedules on an as-needed basis
• Flexibility to work from various locations in the GTA as needed to achieve targets
• Use of own vehicle is an asset to the job
• Fluency in a second language is an asset

Other requirements

A satisfactory Vulnerable Sector Police Check (completed when offer is made)

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources if contacted for an interview/testing so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however, only those selected for an interview will be contacted.

Polycultural Immigrant & Community Services hires on the basis of merit and is committed to employment equity.

No phone calls please.

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