Employment Counselor (Contract)

Job city: 
Toronto
Job region: 
Greater Toronto Area
Application Deadline: 
Wednesday, March 27, 2019 - 5:00pm
Job terms: 
Full-time contract

Summary:

TNO - The Neighbourhood Organization (TNO, formerly Thorncliffe Neighbourhood Office) is a community based multicultural, multi-service agency which offers a broad range of programs to serve Thorncliffe Park, Flemingdon Park, and the surrounding communities through strengthening the quality of individual and community life.

Program/Project Description

TNO - The Neighbourhood Organization offers a wide range of Employment Programs, including Employment Ontario (EO) employment services. The objective is to offer a range of resources, supports and service components to respond to the employment needs of individuals and the skilled labour needs of employers, and to help individuals on a path to higher skill training and or employment.

Position Summary:

The Employment Counselor offers individualized assistance in career clarification and goal setting, skills and interest assessment, interview and employment preparations. The position monitors the on-going progress of the client and coordinates client’s participation in and at exit from the Employment Services.

The Employment Counselor offers individualized assistance in career clarification and goal setting, skills and interest assessment, interview and employment preparations. The position monitors the on-going progress of the client and coordinates client’s participation in and at exit from the Employment Services.

Responsibilities:

  • Making and rescheduling client appointments, client advocacy, copying forms or other related material for clients
  • Assessing client needs, discussing options to assist clients in meeting vocational goals, developing work action plans in consultation and agreement with clients
  • Providing assistance with career focus both one on one as well as in group setting through workshop facilitation, off-site employment counseling/workshop facilitation when applicable
  • Maintains required program records and submits required weekly and monthly reports and as requested by the management of the agency
  • Updating database with client information, following up with clients as to employment status and activity, preparing client folders, filing, sorting, retrieving client folders, in-person follow-up sessions, resume consultations, mock interviews, meeting with clients on an on-going basis as need arises
  • Develops monthly work plan and activities and ensures that all records are kept confidential and secure
  • Outreach and register mentees for TRIEC Mentoring Partnership program
  • Updating EOIS CAMS and TNO’s database on a daily basis
  • Collecting and keeping community resources current, attending team and organizational meetings, client conferencing (email/in person), documentation and returning client calls
  • Assessing clients needs for Second Career applications and working with the clients to prepare the application to submit to the ministry for approval
  • Attending workshops or conferences, workshop development as well as facilitation
  • Connecting with community partners
  • Referring the clients to appropriate services both internal as well as external
  • Actively participates in program’s community development activities including advocacy, outreach and community engagement and empowerment activities

Qualifications:

Education

  • The minimum level of education preferred is a Community College Diploma or Bachelor’s degree in Work and Career Counseling, Social Work or related

Experience:

  • One to three years experience in using common assessment tools to assess client needs and demonstrated ability to link clients to employment.
  • Experience as Employment Counselor in a social services environment, demonstrated problem-solving skills; effective communications, sensitivity and ability to deal effectively with clients from various cultural and socio-economical backgrounds
  • Employment counseling skills with outcome based approach
  • Interpersonal and team work skills
  • Understanding and critical analysis of challenges and systematic barriers to labour market integration
  • Experience with resume writing, interview skills and coaching
  • Understanding job seekers needs and interests
  • Excellent oral and written communication skills demonstrated experience in with workshop facilitation, resume writing, interview skills, and career counselling
  • Experience working with low-income, multi-racial, multi-lingual newcomer communities
  • Experience working from an anti-oppression, LGBTQ+ positive framework

Other:

  • Superior communication skills, interpersonal skills, team work skills, negotiation skills, and problem solving
  • Proficiency in the use of computers including word and data processing, designing flyers and presentation
  • Ability to speak and written a second language is an asset
  • Ensures that all records are kept confidential and secure

Working Conditions:

Hours of Work:

  • This position would be required to work regular hours for 35 hours per week, and flexible between 8.30 AM to 8:00 PM besides evening shifts and weekends as decided by program requirements.

Location:

  • This position will be located within any of TNO’s service locations based on community and program requirements. The locations (multiple) for this position may be added or moved to new addresses in the future according to the community and program requirements.

How to apply:

To apply for this position please click here

or
Attn: Human Resource
TNO - The Neighbourhood Organization
1 Leaside Park Drive, Unit # 7
Toronto, Ontario, M4H 1R1

Deadline to apply: March 27, 2019 by 5:00 p.m.

TNO - The Neighbourhood Organization is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code please contact 416-467-0126.

TNO - The Neighbourhood Organization is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities and members of ethno-racial, aboriginal, immigrant, francophone, refugee, LGBT and disabled community groups to apply and self-identify.”

Thank you to all applicants for their interest but only those selected for further consideration will be contacted.