Equity, Diversity & Inclusion Officer (ED & I Officer)

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, October 30, 2020 - 5:00pm
Job terms: 
Full-time contract


Sistering is a multi-service agency that offers practical and emotional support to women and trans people facing a variety of challenging life circumstances, including poverty, homelessness, mental health, substance use and trauma histories. Sistering operates on a trauma-informed and relationship-based model and our harm reduction philosophy is a core element of all the work we do. Our programs include a low-barrier 24/7 Drop In, Housing and Case Support, Harm Reduction, Peer Outreach, On the Path to Employment and Spun Studio social enterprise.

Position Summary:

Reporting to the Manager, HR & LR, the Equity, Diversity & Inclusion Officer (ED&I Officer) will be responsible for ensuring that the principles of equity, diversity and inclusion are fully integrated Sistering’s policies and practices. During this term of this contract, the ED&I Officer will assess Sistering’s existing policies, procedures, and practices through engagement with employees, volunteers, students and service users to identify areas for continuous improvement, recommending strategies and approaches for positive impact and, once authorized, for coordinating their respective implementation.


Policy and Procedure Review and Development

  • Reviewing organizational policies to ensure they reflect the principles of anti-racism, equity and inclusion, and in compliance with human rights related legislation and case law
  • Reviewing current procedures and practices, assessing and analyzing the extent to which they support or hinder the organization’s equity and inclusion goals, and identifying areas for improvement
  • Recommending and creating policies and guidelines related to diversity, inclusion, equity and accessibility that take into account legislation, best practices and organizational needs; Working with relevant departments to implement recommendations
  • Supporting the organization with development and implementation of diversity, equity and inclusion strategies in HR functions, including recruitment, performance management, leadership development, employee engagement and retention

Organization Change Management

  • Conducting climate reviews and developing action plans to address negative workplace environments
  • Developing and implementing a change management strategy that addresses the learning and capacity needs at all levels of the organization, and supports the information flow across the organization
  • Creating professional development opportunities related to diversity and inclusion
  • Leading, developing, planning and managing programs related to equity, diversity and inclusion initiatives


  • Designing, delivering and facilitating workshops, trainings, assessments, dialogues, and interventions with and for employees, staff and management with the goal of enhancing awareness of the experiences of historically marginalized populations
  • Facilitating dialogues and group conversations in which there is potential for conflict among participants, with an understanding of how identity, history, power, systematic discrimination and other barriers to equality impact the work environment
  • Providing informed advice, support and recommendations concerning equity and inclusion to management and staff

Conflict Resolution

  • Facilitating resolution of workplace conflicts, gathering information as appropriate, and helping parties identify and understand issues and interests, explore options, and generate solutions
  • Working collaboratively with relevant actors to facilitate informal resolution to employment related problems raised in workplace
  • Offering creative and expert advice on dispute resolution procedures and technique

It is expected that the ED&I Officer will contribute to the positive culture at Sistering and act with tact and discretion when engaging highly sensitive matters that affect employees.


  • University degree in a field related to human rights or diversity
  • Experience with advancing diversity and inclusion, identifying systemic issues, eliminating barriers, fostering inclusive, safe work environments
  • Knowledge of and experience in applying relevant provisions of the Ontario Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, collective agreements, human rights case law and related legislation (e.g., Employment Standards Act, Accessibility of Ontarians with Disabilities Act, etc.)
  • Strong ability to participate comfortably in discussions on equity, diversity, inclusion using current discourse (e.g. anti-oppression, anti-Black racism and racism, feminism, disability studies, queer studies, etc.) while remaining open to new and challenging ideas
  • Strong interest and/or grounding in dialogue and conflict resolution theory and practice
  • Expert presentation, facilitation and design skills, including the ability to conduct diversity and inclusivity workshops, workplace training, and various education programs
  • Exceptional listener, with strong written and oral communication skills; Excellent interpersonal skills and ability to navigate difficult and complex conversations with employees, management and the Union
  • Organizational abilities and project management skills with a demonstrated ability to multi-task in a fast-paced environment and prioritize competing workload demands
  • Computer experience required, including standard office computer applications (e.g. Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook).
  • Demonstrated satisfactory work performance and attendance history
  • Previous experience working in a unionized environment and/or health care environment an asset
  • Change Management training and/or certification an asset

Please Note, application must be accompanied by a cover letter which responds to the following questions:

  1. Please describe your experience with organization policy, procedure and practice review
  2. Please describe your experience with initiatives related to eliminating workplace incivility, aggression, harassment and discrimination
  3. Please identify your skills in the area of conflict resolution

Working conditions

The majority of the working hours fall within regular business hours. Flexibility is required to attend occasional evening, early morning and/or weekend meetings. Sistering is a 24/7 operation, fast paced, intense environment. There will be the risk of exposure to potentially unpredictable behaviours and situations. Sistering is a pet friendly facility and as such, employees will be expected to be in the proximity of animals. Compensation: According to experience and expertise.

Compensation: According to experience and expertise

How to apply:

Subject line: Anti-Oppression Specialist

Please send cover letter and resume in one file specifying ‘ED&I Officer Application’ in the subject line to:

Email: humanresource@sistering.org

Sistering is an Equal Opportunity Employer. we welcome and encourage applications from racialized persons/visible minorities, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities.

If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.

While we thank all applicants for their interest, we wish to advise that only those selected for an interview will be contacted. We request no emails, faxes, phone calls, or requests to meet please. Sistering encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.)