Family Violence Counsellor

Application Deadline: 
Monday, July 10, 2023 - 5:00pm


Muslim Community Services (MCS) is a group of diverse professionals dedicated to enhancing newcomer community engagement. Our agency was established in 1987 as a non-profit organization to serve and work with newcomers to facilitate their settlement and integration into Canada. We offer a wide range of services and learning opportunities to connect newcomers to a better future in the ever changing Canadian society. Family Violence Counsellor will be responsible for supporting vulnerable, at-risk women by addressing their immediate need by providing and engaging them through culturally sensitive counselling, safety planning, advocacy, and education. In addition, will be providing services to women facing domestic abuse by providing them counselling, guidance, problem solving and support services.


• Gathers information relevant to the client’s problems, needs and risks by interviewing, observing behaviour and by using a variety of inventories, checklists and questionnaires
• Performs comprehensive risk assessments: identify safety concerns and support individuals in reducing risks
• Provides support, guidance and problem-solving to clients to address issues related to family functioning in an individual or group setting
• Establish supportive relationships with survivors of violence, case specific information and updates; provides emotional support and practical assistance
• Supportive counselling, information and referral to appropriate legal, medical and housing services and other community resources
• Participates in the development, modification and evaluation of client service plans with the integrated case management team
• Develops and implements an intervention plan within program guidelines
• Provides parenting skill building workshops to clients on issues such as parent-child interaction, child development, discipline and guidance, and other related topics
• Raises awareness on issues of violence against women in the community we serve; plan and develop community outreach material and strategies
• Provides information and referral to other community service providers, resources and professionals as required
• Liaise and network with the other service providers, institutions and government agencies; attend meetings and participate in sub-committees
• Case Management, maintenance of client case records and documentation
• Maintains related records and statistics and provides monthly reports to the Supervisor
• Completion of administrative tasks i.e. records keeping, intake procedures, reports
• Any other responsibility prescribed by the Board or designate that is complimentary to the position
• Reports to Executive Director or his/her designate(s)


• Bachelor of Social Work (BSW) degree or a combination of similar Post-Secondary Education with a minimum of 3 years work experience and specialized training
• Minimum 3 years demonstrated work experience in crisis intervention or violence against women counselling especially with diverse communities
• Thorough knowledge of the issues involved in spousal abuse, the cycle of violence and the impact of violent behavior on women, children and men
• Crisis intervention, supportive counselling and problem solving skills
• Excellent interpersonal, organizational, communication, presentation and facilitation skills
• Sound team player, with the ability to collaborate and share ideas
• Flexible, self-motivated, able to work independently, and be able to maintain good relations with clients and co-workers
• Ability to work with diverse people and communities with awareness to socio-economic and cultural barriers
• Knowledge of community resources and settlement issues and trends as they relate to the geographic, demographic and economic aspects of the Peel Region/GTA
• Good written and oral proficiency in English and in one of the following languages is a definite asset: Urdu, Hindi, and/or Punjabi
• Capability to handle multiple priorities with ease and professionalism; able to work in a fast-paced environment with minimal supervision
• Excellent report writing skills
• Strong communication (oral and written), and computer skills (Word, Excel, PowerPoint, Outlook), Social Media (Facebook, Twitter, LinkedIn etc.)
• Adaptive to flexible working hours including evenings and weekends as needed
• Police Record Check for Vulnerable Sector is required as part of the hiring process
• Must have own transposition, driver license and insurance to use your vehicle for job related travelling

MCS is an equal opportunity employer that promotes the principles of diversity and equity, and adheres to the tenets of the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available upon request; all requests must be made to the HR department in advance.


How to apply: 

Please submit your resume along with a cover letter in ONE document
(PDF, Word or Rich Text Format) referencing:

MCS-JC-0239- Family Violence Counsellor by July 10th, 2023 to:

Human Resources Department
Muslim Community Services
197 County Court Blvd, Suite 303
Brampton, ON L6W 4P6

Preferred contact method: