Family Violence Counselor- Punjabi/Urdu/Hindi Speaking

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Wednesday, August 16, 2017 - 3:45pm
Job terms: 
Full-time contract


  • Gathers information relevant to the client’s problems, needs and risks by interviewing, observing behaviour and by using a variety of inventories, checklists and questionnaires
  • Performs comprehensive risk assessments: identify safety concerns and support individuals in reducing risks
  • Provides support, guidance and problem-solving to clients to address issues related to family functioning in an individual or group setting
  • Establish supportive relationships with survivors of violence, case specific information and updates; provides emotional support and practical assistance
  • Supportive counselling, information and referral to appropriate legal, medical and housing services and other community resources
  • Participates in the development, modification and evaluation of client service plans with the integrated case management team
  • Develops and implements an intervention plan within program guidelines
  • Provides parenting skill building workshops to clients on issues such as parent-child interaction, child development, discipline and guidance, and other related topics
  • Raises awareness on issues of violence against women in the community we serve; plan and develop community outreach material and strategies
  • Provides information and referral to other community service providers, resources and professionals as required
  • Liaise and network with the other service providers, institutions and government agencies; attend meetings and participate in sub-committees
  • Case Management, maintenance of client case records and documentation
  • Maintains related records and statistics and provides monthly reports to the Supervisor
  • Completion of administrative tasks i.e. records keeping, intake procedures, reports
  • Any other responsibility prescribed by the Board or designate that is complimentary to the position
  • Reports to Executive Director or his/her designate(s)


  • Bachelor of Social Work (BSW) degree required or a combination of similar Post-Secondary Education with a minimum of 3 years work experience and specialized training
  • Minimum 3 years demonstrated work experience in crisis intervention or violence against women counselling especially with diverse communities
  • Thorough knowledge of the issues involved in spousal abuse, the cycle of violence and the impact of violent behavior on women, children and men
  • Crisis intervention, supportive counselling and problem solving skills
  • Excellent interpersonal, organizational, communication, presentation and facilitation skills
  • Sound team player, with the ability to collaborate and share ideas
  • Flexible, self-motivated, able to work independently, and be able to maintain good relations with clients and co-workers
  • Ability to work with diverse people and communities with awareness to socio-economic and cultural barriers
  • Knowledge of community resources and settlement issues and trends as they relate to the geographic, demographic and economic aspects of the Peel Region/GTA
  • Good written and oral proficiency in English and in one of the following languages is a definite asset: Urdu, Hindi, and/or Punjabi
  • Capability to handle multiple priorities with ease and professionalism; able to work in a fast-paced environment with minimal supervision
  • Strong communication (oral & written) & computer skills (Word, Excel, PowerPoint, Outlook)
  • Excellent report writing skills
  • Adaptive to flexible working hours including evenings and weekends as needed
  • Able to work in any office location within the Peel Region
  • Valid Police Criminal Check for Vulnerable Sector is required as part of the hiring process
  • Must have own transportation, Ontario driver license and insurance to use your vehicle for job related travelling
  • Immediate availability a definite asset

How to Apply:

Submit a resume and cover letter by August 16, 2017 to:

The Hiring Committee


Thank you to all applicants but only those selected for an interview will be contacted.