Family/Community Engagement Worker

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Thursday, July 16, 2020 - 5:00pm
Job terms: 


Malton Neighbourhood Services is a non-profit charitable organization that provides a variety of programs and community support services since 1975. Eligible candidates are invited to apply for the Parenting Clinical Counsellor/Coordinator position.

Position Description:

Reporting to the Parenting Clinical Counsellor/Coordinator is responsible for providing strategic and operational leadership to the program that is culturally relevant to the Black communities and other educational initiatives for black families as part of the Ministry of Children, Community and Social Services campaign initiative supported under the Innovative Supports for Black Families.


  • Plan, organize and implement the various programs that will build on culturally relevant, identity, values, and practices
  • Provide counselling services to families
  • Maintain clear clinical and task-oriented documentation in case management system
  • Liaison with target groups such as youth and families
  • Provide resources that are representative of the client group
  • Make available evening and weekend parenting workshops for Black working parents and single parent families
  • Provide solid practical support/ advice/ counseling to Black parents on how to support their youth to succeed in crucially important secondary school years
  • Allocate and organize work plans and resources effectively
  • Work directly with stakeholders to ensure program objectives are achieved within the planned schedule and expectations are managed appropriately
  • Compile and produce accurate statistics and reports as related to the position
  • Act as a liaison between the various family programs and the SWIS/Youth Manager regularly
  • Provide practical counseling and referrals to each family on a one-on-one basis
  • Other duties as assigned


  • University bachelor’s degree in Social Work and/or equivalent combination of education and work experience
  • Professional association membership or registration is required upon commencement of work
  • Knowledge of Black community and Black youth engagement a must
  • Demonstrate leadership experience working with diverse groups including not for profit organizations, community groups, businesses, schools and other community stakeholders
  • Proven organizational and time management skills including the ability to work with tight deadlines and competing priorities
  • Great report writing skills
  • Ability to put together and make presentations that include topics such as program status, milestones, achievements, budget and risk management
  • Excellent communication and interpersonal skills with a proven record of demonstrating tact and diplomacy when facing challenging situations, including conflict resolution conversations with youth and adults
  • Demonstrated leadership skills and the ability to engage, motivate and support participants, staff, volunteers
  • Experience and/or knowledge of providing brief counseling services
  • Strong knowledge and/or experience in risk management, to create and maintain a safe environment for programs
  • Work must be guided by a commitment to diversity, anti-Black racism and anti-oppressive practices
  • Experience with developing program materials, business documents and internal databases
  • A high level of computer literacy utilizing all Microsoft Office applications
  • Flexible to work evenings and weekends if required
  • Customer service oriented with the ability to uphold the organization’s service standards and policies
  • Valid Ontario driver’s license and access to a reliable vehicle is essential for local travel

How to apply:

Submit a cover letter, resume, and three references by July 16, 2020 to:

The Hiring Committee


Upon hire, the candidate must provide police records check.

Malton Neighbourhood Services is committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.