NSP Settlement Worker

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Tuesday, November 21, 2023 - 4:00pm
Job terms: 


NSP Settlement Worker
The Parkdale Intercultural Association (PIA) is a Not-for-Profit, CRA-registered charitable organization established to provide settlement services to newcomer immigrants and refugees in the Parkdale community.

Position Title: NSP Settlement Worker
Employer: Parkdale Intercultural Association
Job city: 1257 Queen Street West, Parkdale, Toronto
Application Deadline: November 21st, 2023 (4:00 pm)

Position Summary

The NSP Settlement Worker is responsible for direct front-line service delivery of the NSP program and outreach to the Parkdale community. Individuals must be able to work flexible hours.


• University or College degree in Social Services or equivalency in work and experience.
• Some experience in community outreach and counseling.
• Strong program planning awareness and case evaluation skills.
• Evidence of ability to work in a multicultural, multiracial setting.
• Excellent interpersonal skills, high degree of motivation, initiative, and flexibility.
• Good understanding of the multicultural and immigrant’ community needs within Metro Toronto and amongst Settlement agencies serving newcomers.
• Good knowledge of community service resources, Federal and Provincial government policies, and programs concerning Settlement services provision.
• Familiar with and knowledge of database and word processing software.
• Effective communication skills.
• Spanish-speaking ability is an asset.


• To manage individual client files from the intake stage to case resolution.
• Coordinate and implement basic settlement programs and services within this Settlement Agency; this entails counseling & referral, orientation & information, public education, and various general settlement activities.
• To maintain adequate documentation and prepare program and funding reports for settlement work. This includes maintaining comprehensive and regular updates of statistical data for reporting and activity tracking purposes.
• To conduct community outreach activities that enhance the public’s awareness of the PIA’s programs and services within the newcomer community.
• To plan and help coordinate settlement-related workshops for information purposes to help newcomers and clients address their needs.
• Participate in other community development activities related to newcomers' needs and services.
• To assist individuals/families on matters such as filling and completing immigration Sponsorship application forms and immigration or settlement-related document preparation.
• Organize information sessions and PIA-focused outreach strategies to promote the PIA’s NSP project activities and services.
• To liaise with other community service agencies to promote our Agency’s NSP program
• To provide statistical reports, highlight any trends in the NSP program, and monitor the changing needs of newcomers.
• To evaluate the existing NSP Program for its responsiveness to the changing needs of PIA’s clients and also help with PIA’s compliance with all the funding requirements.
• To evaluate and recommend changes (if necessary) to ensure the utmost effectiveness and comprehensive delivery of this NSP program within the Parkdale community.
• To report directly to the Executive Director/Program Supervisor
• Any other duties as required by the Executive Director/Program Supervisor and the Board of Directors.

How to apply: 


Please send your cover letter and résumé to:

Email: michael-linc@piaparkdale.com

Fax: (416) 532-2531

Application Deadline: November 21st, 2023 (4:00 pm)

While we'd like to thank all candidates for their interest, only those selected for an interview will be contacted.

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