Program Development Lead

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Tuesday, June 15, 2021 - 5:00pm
Job terms: 

About ACCT

The Arab Community Centre of Toronto (ACCT) registered in 1974 is a not-for-profit organization with charitable status and is non-political and non-sectarian. The ACCT's mission is to enable and empower individuals, families, and communities to lead informed, productive, and culturally sensitive lives. As a non-profit model of excellence, we honour our Arab Canadian heritage through community building and service to those in need of every heritage.
Position Title: Program Development Lead

ACCT is looking for a dynamic individual to be a part of an enthusiastic and collaborative team to lead the development, implementation, and evaluation of programs and initiatives for newcomers, refugees, and other vulnerable populations. The position will provide overall operational and management leadership to ensure programs are meeting their objectives, responding to client needs and are having a positive impact on the community. In this position, you will play a key role in supporting the development of community and sectoral partnerships, participating in community initiatives, and representing the ACCT at community networks and other stakeholder’s activities and meetings.


 Lead program development, implementation, and evaluation process.
 Proactively identify service gaps and provide leadership around program development/improvement.
 Identify potential new service areas and partners arising from community input and other consultations.
 Work closely with the Settlement Manager to ensure service integration and internal collaboration that better address the needs of immigrants and refugees in the GTA.
 Consolidate and maintain existing partnerships, while forging new ones, with like minded agencies to facilitate improved client outcomes.
 Maintain awareness of best practices and emerging issues/developments in the settlement and social sector fields and incorporate new developments into the programs as appropriate.
 Improve program deliverables by adjusting program designs based on community and participants needs, current research and best practices.
 Design monitoring and evaluation indicators for the assessment of projects.
 Build collaborative partnerships with a wide range of settlement, employment, housing, legal, child protection and other social services with the main objective to strengthen/enhance program outcomes.
 Coordinate all partnership projects and oversee the implementation of community led initiatives and programs.
 Research and develop concept notes for new projects and explore opportunities for continuation of existing projects.
 Help ensure that senior leadership and the Board of Directors are knowledgeable about the programs and impact by preparing reports and presentations and attending meetings as required.
 Strengthen outreach capabilities of the agency by developing short-term and long-term outreach plans.


 Bachelor’s degree in a related field. Master’s degree in a related field considered an asset.
 Minimum of three years relevant experience working in community-based organizations.
 Demonstrated experience with program planning, evaluation and outreach, preferably in a community-based setting.
 Strong skills in research, grant, and report writing.
 Excellent interpersonal, oral, and written communication and presentation skills
 Ability to build and maintain solid relationships with strategic partners, funders, and other stakeholders.
 Strong understanding of issues facing the newcomer community and of community development issues.
 Ability to synthesize and analyze diverse information and data.
 Creative and critical thinker who can quickly research, understand, and communicate new concepts.
 Ability to take on new tasks with short notice and be mindful of project deadlines.
 Proven ability to work effectively in a multicultural team environment.
 Proficiency with MS Office Suite (Word, Excel and PowerPoint), database applications, internet applications, and social media

How to apply: 

Please submit your resume along with a cover letter by June 15, 2021, to: