Salary: 23.10 CAD hourly rate
Start date: immediately
FCJ Refugee Centre strives to meet the diverse needs of uprooted people in communities across Ontario and attempts to address the problems of poverty and lack of resources, isolation, and discrimination through community-based programs which promote self-help, personal growth, community economic development and social justice.
The Resource Development Assistant offers administrative support to the FCJ Refugee Centre resource development department. Assisting in a variety of tasks related to institutional and individual giving, fundraising, stewardship, and research. Supervised by the Executive Director, Senior Director, and Resource Development Coordinator, the Resource Development Assistant also works closely with the Finance & Operations Manager and as well as each member of the management team. As with all roles within the office, there are overarching responsibilities that apply including attendance to all staff and program specific meetings, following the policies of anti-oppression, confidentiality, the maintenance of accurate client records & files, and reporting.
- Maintain accurate records, input fundraising-related activity, generate reports and manage contact lists in both Canada Helps and E-Tapestry.
- Process financial contributions and receipts from donors, foundations and government entities in E-Tapestry and issue the appropriate tax receipts incoordination with the Finance Manager and Board Chair.
- Ensure privacy and data quality controls, including regular maintenance of the E-Tapestry database.
- Support with on-site donor meetings and events.
- Maintain a high level of customer service to all donors, volunteers, and supporters.
- Responsible for correspondence thanking donors for their contributions.
- Provide administrative support to the other members of the resource development team.
Skills and qualifications
- Post-secondary education including degrees and/or certificates in fundraising, stakeholder management or finance is considered an asset.
- Experience with relational databases and/or CRM platforms is essential, previous experience with Canada Helps and E-Tapestry is preferred.
- Practical experience cultivating, soliciting, closing, and stewarding donations and/or memberships of $2,000 and above.
- Outstanding social, customer service and relationship management skills.
- Results oriented, highly motivated, and able to work effectively independently or within a team setting.
- Strong interpersonal skills and background in working with individuals from diverse communities.
- Excellent organizational, time management, and planning skills and the ability to multi-task.
- Demonstrated experience working with a wide variety of agencies in a community-based setting and within an anti-oppression framework.
- Effective cross-cultural communication skills.
- Experience working at a multi-stakeholder not-for-profit and/or in a start-up environment is considered an asset.
- Computer literacy skills including Microsoft Office, the Internet, and email.
- Additional fluency in other languages is an asset.
- Must be able to adapt a flexible work arrangement which may include a combination of virtual remote work from home and work in office arrangements. This will be based on organization and program needs as determined by supervisor.
As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minority, aboriginal peoples, and persons with disabilities.
Interested applicants are invited to submit a cover letter and résumé by email only (in word format) by March 23rd to: Alexandra Garcia via email@example.com.
We thank all applicants; however, due to the volume of applicants, only candidates who are selected for an interview will be contacted.