RSTP Trainer

Job city: 
Job region: 
Eastern Ontario
Application Deadline: 
Friday, April 26, 2019 - 5:00pm
Job terms: 
Full-time contract


The Refugee Sponsorship Training Program (RSTP) ( provides nation-wide services to address the training, information and support needs of groups involved in the Private Sponsorship of Refugees (PSR) and Blended Visa Office Referred (BVOR) programs.

Catholic Crosscultural Services (CCS) is seeking a bilingual RSTP Trainer who will be hired on a contract for a period of 12 months.
The RSTP Trainer will work as part of the RSTP team and implement the RSTP training and information sharing initiatives and assist refugee sponsors, including Sponsorship Agreement Holders (SAHs), Groups of Five and Community Sponsors.

Reports to: RSTP Manager


  • Work in cooperation with the RSTP managment and other team members to deliver training, advice and support in English and French to sponsors involved in the PSR and BVOR programs
  • Host and organize a set number of workshops and webinars in English and French by identifying topics and speakers, promoting and moderating sessions
  • Continuously monitor, analyze and interpret policy or operational changes affecting the PSR and BVOR programs and incorporate them in RSTP’s training and information sharing activities
  • Share information in English and French via various media with SAHs, Community Sponsors, Groups of Five and other individuals or organizations interested in sponsoring refugees
  • Respond to inquiries from sponsors in English and French through all media and in a timely manner
  • Provide assistance to refugee sponsors in English and French to manage their sponsorship work and deal with pre and post-arrival issues, including managing expectations, secondary migration, disagreements, disputes and the “echo effect”
  • Review applications prepared by SAHs, Community Sponsors and Groups of Five in English and French so they are able to submit successful PSR and BVOR applications
  • Assist in the promotion of the BVOR program through information sessions, working with local partners and distributing promotional material
  • Develop connections and partnerships with Anglophone and Francophone service providers, settlement agencies, communities and institutions so they are able to participate in refugee sponsorship and support newcomers referred to them
  • Contribute to the development of written materials in English and French for posting on the RSTP website
  • Liaison with IRCC, UNHCR, IOM, national and local partners and representatives of the sponsorship community to gather and share information as well organize training sessions
  • Assist in preparing regular internal and external reports detailing project activities and progress by the required deadlines
  • Administrative responsibilities as required


  • The minimum level of education required is a Community College Diploma in Social Services or related fields or the equivalent in training and experience
  • Experience in refugee sponsorship or working in the area of refugee protection and or resettlement of refugees
  • Experience with and knowledge of global refugee migration system, Canada’s immigration, resettlement and refugee protection policies, and the PSR and BVOR programs
  • Must be bilingual with the excellent written and oral communication skills in English and French and the ability to deliver service (both written and oral) in both languages. Additional language is an asset
  • Highly developed skills in preparing and presenting training sessions and supporting materials
  • Proven experience in research and analysis of information and presentation in clear and concise language
  • Experience in the development of curriculum and materials and delivery of adult education programs to diverse groups and in multiple formats
  • Experience with delivering training and network supports in a web-based environment
  • Experience in maintaining a website, writing for a website and use of social medial for training and information sharing
  • Knowledge or experience in the development of training/informational video is an asset
  • Proven skill in working productively with people with diverse backgrounds
  • Ability to travel within Canada and work weekends and evenings as required

Contract April 2019- March 2020
Salary: $50,000- 5100 per annum
Hours of work: 35 per week, including evenings, weekends and occasional overtime as required
Location: Ottawa, ON, with requirement to travel within Canada

How to apply:

Please submit a resume and a cover letter quoting file # ON350 in the subject line no later than April 26, 2019 to:

Catholic Crosscultural Services is an equal opportunity employer. CCS welcome applications from all qualified candidates.Only candidates selected for an interview will be contacted. No phone calls, please.