Settlement Worker – Arabic Speaking

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Sunday, December 18, 2016 - 5:00pm
Job terms: 
Full-time contract

Settlement Worker – Arabic Speaking
(FT – 35 hrs/wk.)
(Short-term contract)

CCS is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status. CCS is seeking a full-time (35 hours/week), contract Settlement Worker, Arabic speaking to provide settlement information and referral services in Scarborough to immigrants. Written and verbal fluency in Arabic is required.


• Provide settlement, orientation, information and referral services at both on-site and off-site locations
• Using a client centred approach, conduct an assessment and assist newcomers in the development of a personalized settlement action plan
• Thorough case management and follow-up contacts, support the achievement of positive client outcomes
• Develop, document and report on client outcomes
• Plan, implement and evaluate group sessions on topics relevant to client settlement needs
• Track all client service activities and ensure data is entered into agency data base and funder reporting systems as required
• Facilitate appropriate referrals and client access to other services in the community
• Conduct community outreach to promote CCS programs and services
• Participate in regular program, team and regional meetings, as well as other internal and external committees as required
• Prepare and submit statistical and progress reports to supervisor on a regular and ad hoc basis as required


• Settlement Counselling diploma or equivalent training in the human services field
• Minimum of 2 years’ work experience in the settlement and/or community work sectors
• A clear Criminal Record Check is required
• Understanding of, and sensitivity to, issues affecting immigrant and refugee communities
• Demonstrated crosscultural communication skills with participants, other agencies and the public
• Knowledge of community resources and services in Scarborough
• Interview, assessment, analytical and problem solving skills
• Ability to work effectively with other service providers
• Demonstrated ability to work in a team setting
• Ability to work productively in an MS Office environment
• Excellent oral and written English skills; Written and verbal fluency in Arabic is required
• Good organizational skills, ability to multi-task while maintaining a high level of accuracy in data collection and reporting
• Ability to work flexible hours, including some evenings and weekends
• Driver’s licence and access to a vehicle is an asset

Location: Scarborough, with some travel within the GTA
Hours: 35 per week, including evenings and weekends hours
Duration: January 1, 2017 to March 31, 2017
Rate of Pay: $27.92/hour, plus 4% vacation

How to apply: 

Please submit cover letter and resume quoting file# T229 no later than 5:00 pm on December 18, 2016 to: E-mail:

CCS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. CCS is an equal opportunity employer.
Only candidates selected for an interview will be contacted. No phone calls, please.

Preferred contact method: