Settlement Worker

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, January 19, 2024 - 4:00pm
Job terms: 


Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status.

We are searching for a Settlement Worker, SIP to provide settlement information and referral services to immigrants and refugees in the Region of Toronto.

If you want to apply your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

Why join us?

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

What do we offer?

We offer competitive compensation, comprehensive dental and health packages, paid sick time, learning and development opportunities, employee recognition programs, and a great workplace culture.

What you will be doing:

• Provide settlement counselling services, including assessment, information and orientation at CCS offices and other community partner locations.
• Use initial assessment of newcomer families with younger children and children with special needs to develop personalized settlement plans.
• Provide case management and supportive follow-up.
• Facilitate appropriate internal/external referrals to services required by clients that are not provided by the program.
• Organize, plan and facilitate group sessions to address diverse clients’ needs.
• Recruit and engage volunteers in the delivery of group sessions and trainings.
• Develop and implement community outreach plans to promote CCS programs and services and engage isolated newcomers especially women.
• Actively participate in regular team and regional meetings.
• Maintain and update all client information in the OCMS database.
• Prepare and submit timely statistical and progress reports as required.
• Meet all program goals as assigned.

What are we looking for?

• Social Service Work diploma or Social Work degree from recognized institution or equivalent training in community work sectors
• Minimum of 2 years’ work experience in the settlement and/or community work sectors.
• Strong interpersonal, organizational and cross-cultural communication skills
• Excellent organizational and multi-tasking skills
• Previous experience preparing refugee sponsorship applications

Location: Toronto
Hours of work: 33 hours per week, including evenings, weekends and occasional overtime as required
Compensation: $28.52 to $31.74 based on experience

How to apply: 

Please refer to the CCS job portal on requisition code T456.

Application Deadline: January 19, 2023

CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact for assistance.

We strongly encourage all those who are interested to apply, even if they do not meet every requirement!

Hesika Kandiah
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