Settlement Worker in School (Arabic-Speaking)

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, November 18, 2016 - 4:00pm
Job terms: 
Full-time contract

Organization Overview:

Newcomer Centre of Peel (NCP) is a multi-service agency that assists the entire newcomer family in achieving settlement and integration. With experience and expertise in English language training; employability and business start-up and comprehensive settlement services including programs for women, youth, children and seniors; NCP offers a dedication to service quality. Through innovation and a progressive attitude, we leverage the broad experience of our staff and community partners to overcome settlement barriers

NCP strive for equal access to opportunities, enabling immigrants to connect to the enduring values and principles of what defines Canada. NCP has been working with multiple funders including Citizenship & Immigration Canada (CIC), Ministry of Citizenship, Immigration, and International Trade (MCIIT), National Bank of Canada, Employment and Social Development Canada, Ontario Trillium Foundation (OTF), and United Way of Peel, and hopes to foster loyalty towards Canada from our new immigrants and their families. We encourage this by providing a variety of holistic services in a welcoming and culturally sensitive environment. Our vision is to continue to evolve together as a community.

The SWIS program strives to promote newcomers by outreaching to school staff and the community to raise the awareness of the needs of the newcomer families for their successful settlement and integration in Canada.

Reports to: Manager, Settlement Workers in School Program


  • Outreach to newcomer families and youth to provide settlement services in schools
  • Conduct needs assessment to identify immediate, intermediate and long term settlement needs
  • Provide newcomer families and youth with settlement information and referrals to community services and educational resources based on their specific needs
  • Conduct information and orientation sessions for newcomer families to understand the school system, Canadian society, culture, laws and other aspects of life in Canada.
  • Maintains up to date client and service records and ensure the accuracy and confidentiality of client information
  • Provide information to school staff on cultural sensitivities and the needs of newcomer families
  • Promote NCP programs and other community services in schools
  • Submit monthly statistical and service reports to SWIS Manager
  • Enhance professional growth through attendance at professional development sessions, workshops, conferences and etc.
  • Keep updated with changes of policy and service resource
  • Attend meetings as required
  • Carry out any other duties as determined by SWIS Manager


  • Post-secondary education in social work, psychology, settlement or related field
  • Minimum of two years’ experience in assisting newcomers with settlement issues
  • Extensive knowledge of immigration system, school system and community resources
  • Current knowledge of legislation, policies and practices affecting newcomers
  • Good workshop facilitation, presentation and public speaking skills
  • Demonstrated cross-cultural communication skills to work with youth, parents and school staff
  • Knowledge, understanding and sensitivity to issues affecting immigrant and refugee communities
  • Good organizational and time management skills,
  • Ability to multi-task while maintaining high degree of accuracy in data collection
  • Ability to work independently with minimum supervision and in a team environment
  • Fluency in Arabic is an asset
  • Good computer skills and knowledge of social media
  • Valid Ontario Driver’s license and access to a vehicle
  • Experience conducting broad-based search of community and government resources for client referrals
  • Demonstrated proficiency in conducting research and continually creating tools and resources
  • Strong interpersonal skills including tact, understanding and sincere interest in meeting the needs of newcomers
  • Demonstrated ability to display sensitivity, managing expectations and diplomacy in working with clients from diverse backgrounds
  • Flexibility and adaptability in meeting the needs of clients
  • Passionate for high work standard and ethics including teamwork, work organization and goal achievement

This is a short term contact position
Hours: 35 hours/week
Start date: Nobember 21, 2016

How to apply:

Please forward your resume and cover letter and quote “Settlement Worker in School (Arabic)” on the subject line to:

Human Resources


Thank you to all applicants. Only those selected for interviews will be contacted. In the spirit of the Human Rights Code, we ask that resumes not include personal data such as age, health, marital and family status, place of origin and gender.