Settlement Worker, SIP

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Thursday, October 26, 2023 - 3:45pm
Job terms: 
Full-time contract


(Full-time Contract until January 2024)

Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status.

We are searching for a full-time Settlement Worker to join our team to provide settlement information and referral services to immigrants and refugees in the Scarborough region to aid their settlement and integration into the community.

If you want to apply your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

Why join us?

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

What do we offer?

We offer competitive compensation, comprehensive dental and health packages, paid sick time, learning and development opportunities, employee recognition programs, and a great workplace culture.

What you will be doing:

• Provide client-centered refugee and settlement counselling services, including needs assessment, information and orientation at CCS offices and other community partner locations.
• Use initial assessment of newcomers to develop personalized settlement plans.
• Provide case management and supportive follow-up.
• Facilitate appropriate internal/external referrals to services required by clients that are not been provided by the program.
• Develop and maintain working relationships with host agencies, and build partnerships with other service providers to connect clients with appropriate resources.
• Organize, plan, facilitate group sessions as required by contract, and are in line by client needs.
• Develop and implement community outreach plans to promote CCS programs and services.
• Actively participate in regular team and regional meetings.
• Maintain and update all client information in the OCMS database.
• Prepare and submit timely statistical and progress reports as required

What are we looking for?

• Social Work degree or Settlement Counselling diploma from recognized institution or equivalent training in Human Services field
• Minimum of 2 years’ work experience in the settlement and/or community work sectors
• Ability to engage clients via online communication tools such as Zoom, Teams, and Google classroom, WhatsApp, Facebook and Instagram etc.
• Demonstrated cross-cultural communication skills with participants, other agencies and the public.
• Excellent oral and written skills in English and a second language required.

Location: Scarborough, ON
Compensation: $28.52 to $31.74 based on experience
Hours of work: 35 hrs/week; occasional evenings and weekends as required

How to apply: 

Please refer to the CCS job portal on requisition code T447.

Application Deadline: October 26, 2023

CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact for assistance.

We strongly encourage all those who are interested to apply, even if they do not meet every requirement!

Hesika Kandiah
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