Settlement/Community Support Project Coordinator

Job city: 
Toronto (GTA)
Job region: 
Greater Toronto Area
Application Deadline: 
Thursday, June 30, 2022 - 5:00pm
Job terms: 


As part of an integrated settlement services team, the Settlement /community Support Project Coordinator works with clients who have been assigned by the Community Engagement/Settlement Manage, or referred by counselors. The Settlement/Community Support Project Coordinator outreaches, engages and refers clients who have been affected by war, torture, crimes against humanity and genocide to the CCVT newcomer and community services.

Qualifications include:

  • Post-secondary education preferably in a settlement related field and/or digital marketing related fields and/or at least two years of relevant experience
  • Strong knowledge of social media (Facebook and Instagram) metrics, algorithms and best practices is required
  • Demonstrated experience in health or social service setting. Ensure that client information in the database is current and accurate.
  • Ensures that services are accessible, responsive and respectful of participant’s values and needs.
  • Commitment to working within an anti-oppressive and anti-racist framework
  • Proven ability to work with a team composed of staff, volunteers and in a multiracial, multiethnic setting.
  • Ability to work effectively in physical offices or virtual environments
  • Flexible, as evening and weekend work is required
  • Ability to speak an additional language is an asset
  • Vulnerable Police Clearance report is a requirement

Organizational Duties include (but not limited to):

  • Facilitates workshops to clients, community and other professionals
  • Excellent report writing (monthly, annual and as needed) and computer skills in a Windows environment.
  • Organizes client orientation and training workshops
  • Assists in facilitating CCVT activities
  • Facilitates the engagement of clients in the community through networks and outreach.
  • Knowledge of refugee clients and settlement issues and services
  • Conducts outreach via in-person, social media, email and other internet-based platforms to recruit newcomer clients, ensuring that participants are eligible for Newcomer Programs (Permanent Residence, Conventional Refugees, GARS, etc.)
  • Maintains and ensures active presence on existing social media channels and supports the CCVT programs, posting online group activities and resources for newcomers
  • Maintains and expands client base through online outreach and program promotion with other organizations and networks. Also develops and distributes program materials online and in a variety of in person settings
  • Develops promotional materials, original visual content, and content for CCVT social media channels
  • Maintains up to date knowledge of community resources and initiatives, especially related to settlement
  • Participates in the development and distribution of digital program evaluations assessing the needs of newcomer clients
  • Supports the provision of individual supports, group activities and newcomer leadership development as appropriate at a variety of locations in the community and virtually
  • Participates in program and activity planning and development of various aspects of program delivery as appropriate
  • Develops best practices in the form of a tool kit on digital programming/outreach for newcomer clients Represents the program as appropriate with parents, community groups and networks, community groups, program partnerships service coordination and community development initiatives
  • Reports trends and provides accurate reporting to settlement manager

Compensation: $26.00/hour + plus generous benefits package Location: Any CCVT location as assigned

How to apply:

Please submit your cover letter and resume by 5:00 p.m. on June 30, 2022 via email to . Please note CCVT operates in a unionized environment. Thank you to all applicants for applying. Please note that only candidates selected for an interview will be contacted. No telephone inquiries please.

Huda Bukhari
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