SWIS Wellness Navigators, Settlement Workers in Schools Cantonese/Mandarin or Spanish-Speaking

Job city: 
St. Catharines
Job region: 
Application Deadline: 
Monday, February 28, 2022 - 4:00pm


As a charitable organization, the YMCA of Niagara aspires to be a great workplace, committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. Guided by our shared values – caring, health, honesty, inclusiveness, respect, and responsibility - the YMCA provides our employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through growth opportunities and great benefits, and the knowledge that their day-to-day actions have a positive impact on the health and wellbeing of the people of Niagara.

Nature & Scope

The SWIS Wellness Navigators will work with designated schools within the Niagara Region, mental health/wellness support agencies and settlement agencies providing direct support and assistance to newcomer students and their families. This work will be completed through the Niagara Settlement Workers in School Program in partnership with the Niagara Catholic District School Board and the District School Board of Niagara.


  • Promote healthy school settlement process for both students, their families and their new school community
  • Fostering student achievement by providing information and referral services to newly arrived families that are in need of wellness supports including those for physical, behavioural and mental health
  • Provide supports to school staff including Resource Teachers, Child and Youth Workers and Social Workers and Principal to create a culturally inclusive
  • vironment and build relationships with their new students and their families to address specific wellness needs
  • Work alongside the designated SWIS worker working with the student and family
  • Support the school with interpretation services to remove barriers to accessing Wellness supports
  • Provide information to newcomer families about social service supports available to them and their children that enhance the settlement process when Wellness is not in balance. This includes accessing mental health services
  • Link newcomer families to resources and services outside of the school support system when necessary
  • Facilitate access to services and resources where there are barriers due to language, gender, age, culture and race
  • Promote culturally sensitive links between school staff/community wellness support agencies and the newcomer students and their families
  • Maintain updated information on services and resources and policies that are relevant to the school and community settlement process
  • Maintain up to date client files and statistical information and ensure the confidentiality of client information
  • Complete reporting in iCARE (government case management system) and assist leadership in preparation of narrative reports as required by contribution agreements
  • Conduct group sessions to school board faculty, parents, students and community organizations supporting students/families
  • Monitor Administration Changes and work with leadership team to arrange for introductions to new Principals and Vice Principals
  • Other duties as required


  • University degree or college diploma in social sciences
  • Must be fluent in English (reading, speaking, and writing)
  • Must be fluent in a second language as defined by the contract (reading, speaking, and writing)
  • Minimum two years’ experience providing settlement counseling and/or social services work
  • Extensive knowledge of community resources
  • Good interpersonal presentation and organizational skills
  • Must have valid driver’s license and a vehicle, as travel around Niagara area is a requirement or the role
  • A clear and satisfactory criminal reference check inclusive of the vulnerable sector search (CRCVSS) issued for the YMCA of Niagara
  • Successful applicants will be required to adhere to the YMCA of Niagara COVID-19 Vaccination Policy


  • Child and Youth Focused - Commits to assisting growth and development among children and youth
  • Diversity - Appreciates that people with different opinions, backgrounds and characteristics bring a richness to the YMCA
  • Integrity - Demonstrates responsible behaviour at all times and maintains high ethical standards
  • Self Management - Works independently with minimal supervision. Accomplishes critical tasks despite organizational obstacles, time pressures, role ambiguity, or limited resources
  • Sense of Community - Demonstrates an awareness and understanding of community and responds to identified needs

Pay $21.63/ hour plus YMCA Membership Benefits
Employment Type Part Time – Minimum 20 hours/week. Days, evenings and weekends
Possibility of full time hours
Placement Date Immediately
Location YMCA Employment & Newcomer Services

How to apply:

Interested applicants are invited to submit a cover letter and resume by 4:00 p.m. on Monday February 28, 2022 to:

Email: yjobs@niagara.ymca.ca

Note: This process may also establish a pool of candidates used to fill similar vacancies (temporary, contract and permanent) within YMCA Employment Services over the next 6 months.

Internal applicates are encouraged to notify their supervisor before applying.

All applicants are thanked for their interest. Only those applicants being considered for an interview will be contacted by email. Please note that interviews may take place virtually due to COVID-19. In-person interviews will adhere to physical distancing guidelines.

Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon request.