Volunteer Coordinator

Job city: 
St. Catharines
Job region: 
Application Deadline: 
Monday, May 27, 2024 - 12:00pm
Job terms: 


The Niagara Folk Arts Multicultural Centre (NFAMC) is searching for a passionate professional who leads with a people-first lens and inspires and motivates others to do the same. Reporting to the Community Connections Program Lead, the Volunteer Coordinator supports all aspects of the volunteer life cycle from recruitment and on-boarding to retention and recognition. They promote best practices in volunteer engagement to support and monitor desired outcomes through coaching volunteers and staff. The Volunteer Coordinator is part of a team of dedicated professionals who provide client centred service in ways that are aligned with the NFAMC’s core values. By joining our dynamic team, your work will be meaningful and will have an impact locally and beyond.

Position Summary

● Under the direction of the Community Connections Program Lead, establish goals and timeframes for the implementation and ongoing operation of a comprehensive volunteer program.
● Engage community agencies and educational institutions to help increase their level of awareness of the volunteer opportunities available at the NFAMC.
● Engage NFAMC clients – at all of the organization’s locations, to increase client involvement in the organization, its programs and events, and to help promote volunteering.
● As part of a multi-disciplinary team, develop and implement assessment tools, processes and procedures, to ensure all individuals seeking service are assessed for program suitability and eligibility.
● Promote the agency’s mission and vision to the community, employers, business groups and other individuals and organizations in order to market the services and programs to those in positions to help the agency in achieving our Strategic Outcomes and to recruit potential clients.
● Communicate with all programs on a regular basis to identify volunteer opportunities; develop volunteer positions and job descriptions and ensure that volunteer levels are adequate for each program.
● With support of the team, recruit, interview, screen and select volunteers.
● Develop and deliver training for the Program Leads, so that each department is prepared to oversee and work with volunteers.
● Develop and implement regular volunteer recognition activities, work in partnership with community partners whenever possible.
● Conduct regular performance reviews and exit interviews of volunteers.
● Conduct Volunteer Criminal Record Checks and maintain their validity.
● Ensure accuracy is achieved for the completion of volunteer applications, and the capturing and reporting of data; develop, maintain and analyze volunteer database which will include attendance, training, outcomes achievement and generate reports. Education/ Training / Professional Development
● Post-secondary education degree or diploma, with a focus in Volunteer Management is preferred. Completion of one of the following human services disciplines may be an acceptable alternative: Social Work/Services, Social Justice and Equity, Psychology, Sociology or Human Resource Management

How to apply: 

Apply ONLY by email to: Hiring Committee, recruitment@folk-arts.ca, quoting “Volunteer Coordinator Position” in the subject line of your email.

Please detail in your cover letter and resume how your experience, education, professional development and career goals align with this position as this is a competitive position.

We thank all applicants in advance for their time invested in applying and the interest in our organization. Late resumes will not be considered. No phone calls, emails or in-person visits regarding this position will be accepted. Only those candidates being considered will be contacted.

Preferred contact method: