Youth Mental Health Counselor (Language- Arabic/Armenian/Farsi)

Job city: 
Toronto (GTA)
Job region: 
Greater Toronto Area
Application Deadline: 
Monday, February 6, 2017 - 5:00pm
Job terms: 
Part-time contract

Organization Overview

Thorncliffe Neighbourhood Office (TNO) is a community based multicultural, multi-service agency which offers a broad range of programs to serve Thorncliffe Park, Flemingdon and the surrounding communities through strengthening the quality of individual and community life.

Program/Project Description

The Welcoming Communities program stream-Community Connections provides services that facilitate social, economic and civic integrations of newcomers into the community and the society at large. Services provided include needs assessment, service planning, information and referrals, reception and orientation, translation, interpretation and introduction to community resources.

Position Summary:

The Youth Mental Health Counsellor (YMHC) provides one-on-one and direct services to support the integration process of youth in the school system. Services include one on one support of the youth and their families, referrals to various services within and outside the community and provide updated and well-researched information relevant to immigrant and refugee needs. The position is responsible for conducting client’s needs assessment and development of a service plan jointly with the clients. This position also requires developing an outreach strategy for the neighbourhood, newcomers and their families. YMHC also provide information sessions and workshops on various topics that support Mental Health education. YMHC support and actively engage in TNO’s community development principles and initiatives (It’s derived from current TNO’s Strategic Directions). YMHC are competent in several different languages and language skills and are expected to be placed at different settlement programs and locations within the agency or with service partners


  • Provide culturally responsive services and support to newcomer youth with a broad range of mental health issues
  • Provide mental health assessment and short term individual, couple and family counselling
  • Provide therapeutic group services for program clients as required
  • Provide case management by coordinate with the client’s existing support services to ensure optimum care within the boundaries of confidentiality and disclosure
  • Delivering information workshops on mental health related topics
  • Making appropriate referrals to specialized services as required
  • Provide crisis intervention for emergency situations
  • Conduct community outreach activities to increase aware of newcomer mental health issues and services
  • Develops and implements process for evaluation of program services and outcomes
  • Maintains accurate and organized client records and prepares regular documents reports and documentation
  • Work with the Newcomer Mental Health Steering Committee to identify program needs and opportunities
  • Actively participates in program’s community development activities including advocacy, outreach and community engagement and empowerment activities
  • Other duties assigned


  • Education The minimum level of education preferred is a Bachelor Degree Social Work, Social Sciences, or equivalent training in related health discipline


  • Minimum of 3 years of experience providing mental health clinical counselling
  • Membership in good standing in related provincial regulatory association
  • Demonstrated high degree of initiative, judgement and problem solving ability
  • Ability to excel working as part of a team and independently
  • Experience working with low-income, multi-racial, multi-lingual newcomer communities
  • Experience working from an anti-oppression, LGBTQ+ positive framework


  • Superior oral and written communication skills in specified language and in other languages are assets
  • Proficiency in the use of computers including word and data processing, designing flyers and presentation
  • A successful clearance of criminal record/ CPR/ TB test verification will be required for the position
  • Willingness to travel throughout the city as required
  • Ensures that all records are kept confidential and secure

Working Conditions:

  • Hours of Work: This position would be required to work regular hours (21 hours per week, not including lunch break) between 8.30 AM to 8:00 PM besides evening shifts and weekends as decided by program requirements.
  • Location: This position will be located within any of TNO locations based on community and program requirements. The locations (multiple) for this position may be added or moved to new addresses in the future according to the community and program requirements.

How to apply:

To apply for this position candidates are requested to send a copy of their application (cover letter, resume and any other document supporting your candidature) by 5:00 p.m. on Monday, February 6, 2017 to:

Human Resource
Thorncliffe Neighbourhood Office
1 Leaside Park Drive, Unit # 7
Toronto, Ontario, M4H 1R1


Thorncliffe Neighbourhood Office is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities and members of ethno-racial, aboriginal, immigrant, francophone, refugee, LGBTQ and disabled community groups to apply and self-identify.

Thorncliffe Neighbourhood Office is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code please contact 416-467-0126.

Please note TNO will interview suitable candidates during the job posting period.