Improved Website for


Ontario 211 is launching it’s new website with modern and improved search capabilities. Visit on February 11, 2017 to try it.

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On 211 Day, when 211 and its partners raise awareness about 211, 211 is launching a greatly improved website using modern search capabilities. This new search functionality also allows community organizations to embed a 211 search box on their own website to make finding local community, government and health services easier than ever.

Ontario 211 has released its 2016 caller statistics. The numbers show that more than 335,000 calls for non-emergency help were answered by 211 across the province last year. Its website received over half a million visits.

Looking for health supports, income & social assistance, legal, consumer and public safety questions and community and family services represented 51% of all calls to 211 last year in Ontario. 211’s data provides a view to the mostly invisible social service needs in the province.