Learn At Work

Ontario Council of Agencies Serving Immigrants

Launched in 2008, the Learn at Work website currently has an average of 30 courses running daily, with approximately 3,000 active participants in both our facilitated and self-directed formats.

LearnAtWork.Ca contains a collection of online learning courses created and hosted by OCASI. Many of the courses are online versions of OCASI's in-person training. The topics are mainly on skills in working with clients.

We also host courses by other agencies as a social enterprise.

For more information, contact us at elearning@ocasi.org


Access to Immigrant Settlement Services for People with Disabilities

This self-directed training covers barriers to wholistic settlement services for newcomers with disabilities experience. It is specifically targeted to train frontline settlement workers and management staff. This online course was designed to with the intention of bringing greater attention to this marginalized group so we can continue to work together with supporting their integration. This course is also offered in French.

Employment Services - A Training for Settlement Workers (TESS)

This self-directed training is targeted at frontline settlement workers, who have little to no experience in employment counselling. It explores how to do a basic assessment of a client's employment needs, the employment services, how to build partnerships with and make effective referrals to employment services. This course is also available in French.

Serving Youth in Newcomer Communities

This self-deirected course is targeted to community workers looking to create new youth services or improve existing ones.

Participants learn about:
- Settlement challenges faced by immigrant and refugee youth in Ontario
- Steps to address challenges identified and to make youth settlement services more effective
- The Inclusion Model for Sports and Recreational Programming
- Good Practice Criteria and Attributes of an Effective Newcomer Youth program

Positive Spaces Initiative's Online Training Course

This self-directed training aims to support the immigrant and refugee serving sector to more effectively serve LGBTQ (lesbian, gay, bisexual, trans, queer and/or questioning) newcomers. This course is also offered in French.

Understanding and Responding to Sexual Violence in Immigrant and Refugee Communities

This 5-week self-directed introductory-level course is to help frontline practitioners working with immigrant and refugee communities to better understand issues of sexual violence and develop a supportive response for survivors.  The focus will not only be on abuse that can occur within intimate relationships but also sexual violence that is perpetuated by family members, friends, acquaintances, those in positions of power and strangers.


The LearnAtWork.ca website is run by OCASI. Courses are funded by a variety of funders including the Province of Ontario and Immigration, Refugees and Citizenship Canada (IRCC).

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