Information & Referral

Settlement workers need to have knowledge about information and referral (I&R) in order to understand newcomers' needs and connect them with appropriate services.

Planning Accessible Events

Resources

This booklet will show you many low-cost and no-cost things you can do to make your event more inclusive. It also includes a checklist to help you plan.

This resource is produced by the Ministry of Economic Development, Employment and Infrastructure.

Please click the document below to view the information.

Trauma and Violence Informed Approach (TVIA)

This FREE self-directed online course will provide settlement workers and social service providers with opportunities to learn fundamental principles, basic concepts and evidence-based approaches to serve people with experiences of trauma and violence. It will also provide opportunities for learning about self-care, and organizational and community building to address vicarious trauma and systemic trauma and violence.

New census data shows top original languages spoken by Mississauga residents

Steve Pecar insauga January 16, 2023

There are now more residents in Mississauga whose mother tongue is not one of Canada’s official languages.

The latest data released by Statistics Canada (StatCan) shows that combined, 328,130 people in Mississauga now list languages other than English or French as their mother tongue.

English and French combined are listed by 326,820 residents as their original languages.

Serving Youth in Newcomer Communities

The Serving Youth in Newcomer Communities (SYNC) course will engage participants from across Ontario who are working with newcomer youth through a series of interactive modules. The course will build on essential foundational concepts and take an anti-oppressive, youth-centred, trauma-informed approach to better equip service providers working with newcomer youth populations.