Weekend Morning Assistant Manager

Hostel Services program provides short-term accommodation and support services for vulnerable populations experiencing homelessness including but not limited to families, refugees, women fleeing domestic violence and singles. COSTI’s shelters provide clients with a pet friendly dwelling.

This is a part time non-union contract position scheduled to work 14 hours per week on Saturday and Sunday. Morning shift (7:00 AM to 3:00 PM)

DUTIES and RESPONSIBILITIES

• Trains, develops and supervises shelter support worker, relief staff and security staff. 
• Oversees the delivery and coordination of program services which includes supporting staff and client day to day issues, liaising with city of Toronto’s Central Intake, follow up with hotel management. 
• Maintains and update work schedules ensuring proper coverage of every shift and maintaining proper staffing.
• Ensures incident reports and documentation are up to date.
• Supports the hiring and training of new staff.
• Work closely with other Assistant Managers and Manager to ensure smooth daily operations and clear communication provided between the different teams.
• Coordinates/supports the delivery of services to clients. 
• Reviews/ensures files and documentation are up to date on data bases used.
• Supports and lead shelter staff in managing crises and high-risk situations. 
• Ensures that the centre and its staff are in compliance with operational policies and procedures and Toronto Shelter Standards.
• Works with team on developing and updating shelter policies. 
• Be available on call for staff emergencies at all times.

QUALIFICATIONS

• Post-secondary degree or equivalent and related management experience.
• Minimum two (2) years of experience working in a shelter setting is required, with at least one (1) year of experience in supervising shelter programs and staff. 
• Excellent interpersonal, verbal, and written communication.
• Demonstrated knowledge of the Toronto Shelter Standards.
• Demonstrated ability in developing, implementing and evaluating programs.
• Demonstrated knowledge in issues facing people experiencing homelessness.
• Well-developed organizational, analytical and decision-making skills.
• Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
• Experience in entering and monitoring data in an internet based database.
• Ability to speak a second language would be considered asset. 
• Possession of a valid First Aid/CPR training certificate is required.
• Possession of a valid Naloxone training certificate is required.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months. 
• Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

LOCATION:                                        Hwy 401 and Victoria Park                 

DURATION:                                       December 14, 2024 to December 28, 2025

SALARY RANGE:                               $31.96 to $33.80 per hour 

POSTING DATE:                               November 27, 2024

CLOSING DATE:                               December 9, 2024