Assistant Manager _Housing Keele Employment

This is a full-time non-union contract position till March 31, 2025 (current incumbent is on leave) scheduled to work 35 hours per week Monday- Friday, (8:30am- 4:30pm)                                                                                                      

DUTIES

• Trains, develops and supervises Housing Counsellors and Housing Volunteers. 
• Liaises and reach out to landlords and property management companies. 
• Advocates for RAP client and educate landlords on the RAP program. 
• Leads the housing team/department to ensure better coordination of efforts and a unified strategy in housing clients.
• Collects housing data and produce narrative and statistical reports.  
• Oversees the delivery and coordination of program services which includes supporting staff and client day to day issues, liaise with general counsellors and other teams on site.  
• Ensures incident reports and documentation are up to date.
• Supports the hiring and training of new staff.
• Works closely with other Assistant Managers and Manager to ensure smooth daily operations and clear communication provided between the different teams.
• Coordinates/supports the delivery of services to clients. 
• Reviews/ensures files and documentation are up to date on data bases used.
• Ensures that the centre and its staff are in compliance with COSTI’s operational policies and procedures 

QUALIFICATIONS

• Post-secondary degree or equivalent and related management experience.
• Minimum two (2) years of experience working with the refugee population, with minimum one (1) year of experience in supervising staff. 
• Excellent interpersonal, verbal, and written communication.
• Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
• Well-developed organizational, analytical and decision-making skills.
• Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
• Experience in entering and monitoring data in an internet-based database.
• Ability to speak a second language would be considered asset. 
• Possession of a valid First Aid/CPR training certificate is considered an asset
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months. 
• Must be fully vaccinated against COVID-19.

LOCATION:                                        Toronto                        

DURATION:                                       December 16, 2024 – March 31, 2025

STARTING SALARY RANGE:          $31.96 to $33.80 per hour

POSTING DATE:                               November 13, 2024    

CLOSING DATE:                               November 26, 2024