Serving im/migrants and refugees is about helping these individuals or families make the adjustment to their new home and community.
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Best Practices/Practical Guide
Des occasions manquées 2024
Analyse approfondie du phénomène de migration subséquente au Canada
Last updated Dec 22, 2025
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Best Practices/Practical Guide
Needs and Assets Assessment and Referral Services (NAARS) — Parameters for the Creation of the Communities of Practice (CoPs)
This guidance document outlines important considerations, and community members are encouraged to tailor them to their specific context and needs, while staying within the parameters described below.
NAARS TRANSFORMATION INITIATIVE
IRCC and the Sector are engaged in an exercise to
Last updated Dec 22, 2025
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Course/Training
For Clients: Career Skills micro-credential courses in Accounting, Finance, IT, Design and Project Management
Since 1998, the Career Skills program at Skills for Change has been a trusted training provider for thousands of individuals to build the knowledge and confidence needed to succeed in today’s competitive job market. Designed for professionals and entrepreneurs alike, Career
Last updated Dec 19, 2025
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Best Practices/Practical Guide
Needs and Assets Assessment and Referral Services (NAARS) Transformation
What is NAARS?
- Needs and Assets Assessment and Referral Services (NAARS) provide eligible clients with an assessment of their settlement needs and assets as well as a personalized Settlement Plan.
- NAARS is an important first step in the settlement process to inform eligible
Last updated Dec 19, 2025
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Research/Dataset
2024-25 Settlement Service Data - Ontario
2024-25 settlement service uptake data prepared by the Outcomes Analysis Unit of IRCC.
This resource provides an aggregate count of clients served in Ontario, broken down by Census Metropolitan Area and various demographic characteristics.
Last updated Dec 19, 2025
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Best Practices/Practical Guide
Confronting anti-Black racism for Black LGBTQ+ newcomers
The 519 has launched a community-driven project called Sharing Truth. Building Power. Driving Change. It's aimed at addressing the unique racism, xenophobia, and queerphobia experienced by Black LGBTQ+ newcomers in Ontario.
Resources include:
Last updated Dec 18, 2025
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Other
The Leaky Bucket 2025: Retention Challenges in Highly Skilled Immigrants and In-Demand Occupations
The study, the third in ICC’s Leaky Bucket series, uses 40 years of data to uncover that one in five immigrants leave Canada within 25 years, with the highest losses occurring just five years after arrival.
Last updated Dec 15, 2025
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Other
First “Leaky Bucket” report
The report follows ICC’s first “Leaky Bucket” report released in 2023, also produced by the Conference Board of Canada. That original study revealed the alarming trend of immigrants leaving Canada in growing numbers to seek opportunity elsewhere.
Last updated Dec 15, 2025
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Other
Recorded Webinar: Tailoring sexual health information for newcomers in Canada
Tailoring sexual health information for newcomers in Canada
Attached is a copy of the webinar presentation.
English recording: https://youtu.be/HmPJF1KHR5I
We welcome you to take less than a minute to fill out our feedback survey
Your feedback is greatly appreciated.
Thank you.
Addit
Last updated Dec 11, 2025
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Course/Training
Addressing Anti-Indigenous Racism in the Immigrant and Refugee-Serving Sector
OCASI is pleased to announce the upcoming self-directed online course on:
Addressing Anti-Indigenous Racism in the Immigrant and Refugee-Serving Sector
- Date: December 11 - January 23, 2026
- Registration deadline: January 9, 2026
About this Course
This 4-module course is specifically
Last updated Dec 9, 2025
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Job Posted 3 days ago
Paid Internship Opportunity- Reception - Administrative Support 2026
Delta Family Resource Centre
Deadline date
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Job Posted 6 days ago
Project Worker – Community Arts Engagement & Mental Health Well-Being (8-month contract - Full-time)
The Cross-Cultural Community Services Association (TCCSA) Onsite
Deadline date
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Job Posted 1 week agoImage
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Job Posted 3 weeks ago
Director of Programs and Services
OCASI (Ontario Council of Agencies Serving Immigrants) Toronto, ON Hybrid
Deadline date
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Job Posted 3 weeks agoImage
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RFP Posted 1 month ago
Application for The OCASI Members Fund: Members Supporting Members 2025/2026
OCASI (Ontario Council of Agencies Serving Immigrants)
Deadline date
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Job Posted 1 month agoImage
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Job Posted 1 month ago
On Call Counsellor (Spanish speaking)
Polycultural Immigrant & Community Services Mississauga, ON Onsite
No deadline
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Job Posted 1 month ago
On Call Resettlement Counsellor (Rohingya Speaking)
Polycultural Immigrant & Community Services Mississauga, ON Onsite
No deadline
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Job Posted 2 months ago
Bilingual Coordinator, National Community of Practice (CoP)
OCASI (Ontario Council of Agencies Serving Immigrants) Toronto, ON Hybrid
Ongoing deadline
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New Federal Digital Accessibility Regulations in Force
Technical Briefings on the New Regulations
Employment and Social Development Canada will hold four bilingual technical briefing sessions via Zoom to explain the regulatory requirements and answer questions.
The sessions will be held on February 3, 5, 9 and 11, 2026 from 1 p.m. to 2…
Published December 22, 2025
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Help inform effective training to support newcomer youth
Participate in an important online survey to help shape the updated “Serving Youth in Newcomer Communities” (SYNC) course.
OCASI is working with Evenings & Weekends Consulting to reimagine this self-guided online training, which supports frontline workers in delivering effective…
Published December 12, 2025
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2025 OCASI Survey on Sector Compensation and Benefits
Dear OCASI Members and Colleagues/Partners,
We invite you to participate in the OCASI 2025 Compensation and Benefits Survey. The aim of this survey is to provide an update on current sector compensation packages across Ontario for employees in not-for-profit organizations serving…
Published November 28, 2025
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Be part of our launch to grow support for newcomers
Just days before we launch our messaging campaign to proudly show and grow support for immigrants and refugees in Canada, I am inspired by the knowledge that we can do great things together. That is what this campaign is all about.
We know we urgently need to come together to…
Published November 7, 2025
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Supports to Engage Newcomers Digitally (SEND) Project Looking for Participants
The Supports to Engage Newcomers Digitally (SEND) project helps newcomer-serving organizations across Ontario increase their ability to communicate with newcomers through digital tools such as WhatsApp, SMS, Telegram, Signal, and Facebook Messenger.
Funded by Immigration Refugee…Published October 31, 2025
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Upcoming Events
Upcoming professional development and networking opportunities for service providers.
Published October 7, 2025
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Workplace Stress & Mental Health Survey
You are invited to participate in an important online survey for a research study on workplace stress and mental well-being in the settlement sector in Ontario. This survey aims to identify factors that affect job satisfaction, workplace stress and overall mental health in…
Published September 19, 2025
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Toronto Police Public Advisory: Impersonation of Community Support Organizations
The Toronto Police Service (TPS) is making the public aware of scammers impersonating community support organizations. Complaints are being received involving scammers who are impersonating community outreach organizations and legal services designed to support new immigrants…
Published July 9, 2025
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PROSPER Canada. New funding for organizations supporting low-income communities
The Resilient Futures: Building Financial Well-Being for all Canadians Call for Proposals is now open. This Prosper Canada initiative, funded by the Government of Canada through the Social Development Partnerships Program – Children and Families, aims to build and scale up…Published April 14, 2025
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2025 Settlement.Org User Survey
We're making changes to Settlement.Org. Your thoughts will help us improvePublished April 8, 2025