Job Developer - Scarborough

Position Title: Job Developer

Organization Structure: Reports to Programs Manager

Job Status: Full-time

Job Classification: Resource Worker/Logistics

Location: Scarborough North (in office, no hybrid/remote) 

Number of Positions: 1 vacant position 

Wage: $27.47/hour for 40 hours/week

This is a bargaining unit position.

We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks!

Scope

We are seeking a highly motivated and adaptable Job Developer to join our dynamic team. The Job Developer role operates in a high-volume, high-demand environment, requiring exceptional organizational skills, the ability to prioritize effectively, and a proactive approach to problem-solving.

The Job Developer is responsible for the Start and Success stages of the Integrated Employment Services program, including job development, securing employment placements with and without wage subsidy, organizing hiring events and job fairs, recruiting employers, conducting regular follow-up and supporting clients at their new jobs, furthering their career development, or responding to a crisis. This includes vigorous employer outreach, soliciting employer interest, and establishing and maintaining relationships with employers and community organizations.

In-person services must be delivered at our Scarborough North office location. Hours are 8:30 am to 5:00 pm Monday through Friday, excluding statutory holidays.

Responsibilities

• Manage large volume of tasks while maintaining high level of accuracy and efficiency
• Thrive under tight deadlines and adapt to shifting priorities in a fast-paced setting
• Collaborate with team members to meet demanding expectations and achieve targets
• Cultivate relationships with local employers, support their hiring practices, and facilitate connections between employers and client candidates
• Identify and secure high-quality, sustainable employment opportunities that align with client needs
• Ensure that diverse client groups have access to equitable employment opportunities
• Identify key sectors in high demand within the local economy and deliver targeted outreach strategies to introduce services to employers
• Customize employer recruitment solutions by helping employers fill immediate vacancies and build talent pipelines for future hiring needs
• Initiate and maintain personal contacts with business and industry representatives to set up recruitment profiles
• Create relationships with employers in various high growth industries and coordinate placement of qualified candidates
• Maintain diverse employer portfolio in various sectors
• Schedule visits with potential employers to identify and develop positions for newcomers
• Support employers in the hiring process by ensuring job seekers are well prepared for the specific demands of the roles they are applying for
• Carefully match skills, interests, and goals of job seekers with employer requirements, ensuring a better fit that benefits both parties
• Organize industry-specific job fairs and hiring events to allow job seekers and employers to connect directly
• Establish a continuous feedback loop with employers who have hired participants to gather insights on candidate performance and areas for improvement
• Meet established prospecting and placement targets
• Initiate and participate within employer work groups, round tables, chambers of commerce, business corridors, and other initiatives in appropriate targeted sectors
• Effectively track and provide accurate reporting for manager
• Maintain all employer files, employment services documentation, including daily/weekly tracking of job-readiness services and progress towards targets
• Performs other duties as assigned

Competencies

Adaptability

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Communications

Using a variety of communication styles and strategies to foster open communications and the exchange of information and discussion on an ongoing basis.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoids problems, and develops entrepreneurial opportunities. Plans for upcoming problems or opportunities and takes appropriate action.

Service

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.

Qualifications

• Bachelor’s degree in human resources, sales, psychology, or related field and at least three (3) years experience working in job development or a combination of experience and education that fulfills the requirements
• Strong knowledge of local economic and labor market conditions and trends
• Effective techniques for contacting potential employers
• Strong organizational skills to manage large caseload, data, and reporting
• Knowledge of immigration and refugee services and of the ethno-specific programs and services within GTA
• Experience in marketing of program and services
• Familiarity with issues facing newcomers in Canadian urban setting and systemic barriers facing integration in education, social, cultural, and economic aspects of Canadian life
• Excellent interpersonal, cross-cultural, written, and verbal communication skills
• Ability to work flexible schedules on as needed basis
• A second language is an asset
• Reliable transportation, valid driver’s license

Other Requirements

• A satisfactory Vulnerable Sector Police Check (completed when an offer is made) 

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources if contacted for an interview/testing so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however, only those selected for an interview will be contacted.

Polycultural Immigrant & Community Services hires on the basis of merit and is committed to employment equity.

No phone calls please.