Program Coordinator For Its Digital Leadership

The Digital Leadership Program is a skills‑training initiative designed to support newcomer women in developing digital competencies, leadership capacity, and sector‑relevant workplace skills. The Program Coordinator plays a key role in ensuring smooth program operations, strong participant support, and effective coordination across instructors, employers, and community partners. The programming will be delivered in a hybrid format, with some components online and others delivered in the classroom.

This is a part-time contract position scheduled to work 7 hours per week, from April 6, 2026, to March 31, 2027. ( Tuesday and Thursday between 9:30 A.M. to 1:00 P.M.)

DUTIES

• Coordinate participant recruitment, intake, and registration for each program cohort.
• Support the Program Manager in developing and executing the project plan, including timelines, deliverables, and program schedules.
• Schedule classes, workshops, guest speakers, mentorship sessions, and site visits, ensuring all logistics are in place.
• Act as the first point of contact for participants, providing information, answering questions, and making internal or external referrals as needed.
• Provide administrative support to instructors, facilitators, and guest speakers, including preparing materials and managing digital files.
• Collect, maintain, and update attendance records, program documents, learning materials, and digital platforms (Teams, Zoom, etc.).
• Monitor participants’ progress, engagement, and support needs throughout each cohort.
• Coordinate with program trainers to support the development of curriculum, training materials, and mobile‑accessible learning content.
• Liaise with employers, community partners, and mentorship organizations to facilitate guest speaker visits, mentorship opportunities, or potential job placements.
• Organize information sessions for participants, partner agencies, and potential employers.
• Assist with outreach and marketing of program information to prospective participants, employment services, and newcomer‑serving organizations.
• Conduct data collection and compile written and statistical program reports required by the agency or funder.
• Support the implementation of program evaluation activities, including collecting and summarizing participant and instructor feedback.
• Research and maintain up‑to‑date information on digital literacy trends, sector‑specific tools, and labour market conditions relevant to program content.

QUALIFICATIONS

• Community College diploma or equivalent; preference for candidates with a Career and Work Counselling diploma or related credential.
• Minimum 6 months of experience coordinating a newcomer language or skills training program.
• Strong coordination, organizational, administrative, and interpersonal skills.
• Knowledge of digital platforms, learning management systems, and best practices in online or hybrid program delivery.
• Proficiency with Internet, email, Windows applications, and virtual communication platforms (e.g., Zoom, Teams).
• Experience delivering or supporting information sessions both virtually and in-person.
• Ability to work flexible hours as required.
• Strong teamwork and leadership skills; ability to collaborate with instructors, employers, and partner organizations.
• Excellent verbal and written communication skills.
• Ability to speak another language is considered an asset.
• Access to a vehicle is an asset.
• TESL Ontario certification is an asset (not required).