Community Resilience & Anti-Hate Program Facilitator / Counselor

Position Summary 

The Community Resilience & Anti-Hate Program Facilitator/Counsellor will play a key role delivering the Community Resilience & Anti-Hate Support Program. This initiative engage survivors of torture, war, and genocide through trauma-informed, culturally responsive programming designed to address hate, discrimination, and social isolation.

The successful candidate will co-design and facilitate anti-hate workshops, provide couns and advocacy, and help establish safe, inclusive spaces that promote healing, belonging, resilience among marginalized newcomer communities. This position is an integral part o National Newcomer Truth and Reconciliation Collective (NNCTR) and participates in furt the objectives by playing a key part in ensuring the National Council and membership are actively participating and contributing to the community resilience& Anti-Hate Program.

Key Responsibilities 

Program Delivery & Facilitation

• Co-design and facilitate anti-hate workshops, community dialogues, and educational sessions and activities of the NNCTR
• Deliver culturally appropriate programming tailored to diverse communities, including African, Middle Eastern, South Asian, and Latin American populations
• Assist in the discussions and facilitation of NNCTR
• Support community capacity-building to recognize, prevent, and respond to hate and discrimination
• Train CCVT staff and staff of 120 partner organizations (e.g. settlement, newcomer services) on anti-hate response and prevention; integrate policies and practices across CCVT and partners.
• Enable leadership, especially among survivors and youth, to lead or co-lead at least 25 community dialogue events, public awareness campaigns, or digital awareness initiatives.
• Contribute to longer-term impact: strengthen community resilience, reduce fragmentation, enhance collective identity and sense of safety within affected communities.
• Travel locally and nationally to support engagement activities, partnerships, and program delivery.
• Integrate knowledge of Indigenous issues and anti-racism frameworks into all aspects of the work.
• Support initiatives aligned with the Truth and Reconciliation Commission Calls to Action.
• Utilize technology and digital tools to support communication, engagement, and program delivery.

Direct Client Support

•  Provide trauma-informed public education and support to communities to survivors of torture, war, genocide, on Anti-Racism and Anti-Hate
• Conduct needs assessments, develop project plans, and maintain appropriate documentation
• Offer ongoing support to NNTRC and Community Engagement Team as required

Community Engagement & Outreach

• Build and maintain relationships with community partners and stakeholders
• Conduct outreach to engage program participants (target: 700 individuals from Black, South Asian, Arab, and Muslim communities)
• Promote inclusive participation and reduce barriers to access

Advocacy & Case Management 

• Support clients in navigating social, legal, and health systems
• Advocate for client needs with external service providers and institutions
• Facilitate referrals to appropriate services

 Program Development & Evaluation

• Contribute to the development of tools, resources, and training materials
• Participate in program evaluation, data collection, and reporting
• Provide feedback to improve program effectiveness and impact

Administrative & Organizational Responsibilities

• Maintain accurate and confidential client records
• Attend team meetings, supervision sessions, and training
• Comply with organizational policies, union agreements, and ethical standards

Qualifications

• Degree or diploma in Social Work, Psychology, Counselling, and 2-3 years recent experience in trauma-informed counselling or community-based Anti-Racism and Anti Hate work , OR a combined equivalent of education and experience
• Registration with a relevant regulatory body (e.g., OCSWSSW) is an asset
• Experience working with refugees, newcomers, or survivors of violence and torture
• Demonstrated experience in group facilitation and workshop delivery
• Demonstrated knowledge of anti-racism, anti-hate, and Indigenous issues. Experience working with anti-racist and equity approach
• Strong organizational, communication and facilitation skills
• Understanding of the Truth and Reconciliation Commission Calls to Action.
• Experience working with diverse communities and fostering inclusive environments.
• Strong relationship-building and stakeholder engagement skills.
• Ability and willingness to travel locally and nationally.
• Proficiency with technology and digital communication tools including social media
• Fluency in English required, Fluency in French is an asset
• Lived experience as an Indigenous person is considered a strong asset.