Employment Support Specialist

DUTIES & RESPONSIBILITIES

• Job Search
  • Facilitate structured and individualized support for conducting successful job search to individuals in a group and/or individual setting
  • Provide career exploration, identification and clarification of interests, abilities, skills, education and experience in relation to short- and long-term career and employment goals in a group and/or individual setting
  • Facilitate an orientation to the workplace- rules and expectations of employers, rights and responsibilities of employers and Canadian workplace culture
  • Provide counselling and coaching in life skills that support successful employment
  • Support individuals for disclosure of disabilities that may affect employment participation
  • Provide support with the preparation of job search tools and strategies, including resumes and applications, interview techniques and coaching, Education and training options and current labour market information.
  • Provide support to clients in assessing their qualifications against job requirements
  • Provide information about and access to professional accreditation, language credentials and prior learning assessments
  • Support mentoring and coaching during the job search process
  • Provide support with referral and access to other services including, but not limited to education and training
  • Provide assistance to clients who require enhanced support, such as Job search, Mentoring, and or with job retention
• Additional Duties and Responsibilities
  • Develop and offer Itinerant Employment Services within the local catchment area to new and existing partnerships.
  • Maintain up-to-date information on local labour market, community resources & referral protocols
  • Utilize the EOIS system, Service System Manager’s databases and internal OneClient system for tracking clients, conducting follow up and recording activities
  • Maintain Case Notes and documentation of client engagement, progress of completion of action items from individualized Employment Action Plans and documentation of client progress and results
  • Provide assistance to both Resource and Information and other areas of the IES delivery model as required
  • Ability to continue operations under a Remote Delivery Model, as and when required

QUALIFICATIONS

• University Degree or College Diploma in a related discipline
• Extensive knowledge of Employment Services; must have 1-2 years’ experience in an ES role
• Experience in delivering outcome-based employment services
• Extensive experience with MLTSD’s Case Management System (EOIS CaMS)
• Knowledge of Ministry Delivered Programs and related guidelines for administration (i.e. Better Jobs Ontario)
• Minimum of 2 years’ demonstrated experience in some or all aspects of Job Search, Job Placement and Incentives or Job Retention including employment/coaching
• Minimum of 2 years’ experience facilitating job search related sessions with knowledge of current job search techniques and assessment tools in a group setting to adult learners
• Ability to learn new technology tools such as the Achev's parallel data management system (CETRA)
• Demonstrated knowledge of LMI, job search techniques and recruitment and community resources, programs and services
• Demonstrated ability to work with diverse groups – including adults, youth, newcomers to Canada or other groups with specialized needs
  • Excellent interpersonal, communication and teamwork skills
  • Experience working in a fast paced and outcome-based environment
  • Goal oriented, highly organized, flexible and adaptable
  • Superior time management skills
  • Advanced skills in computer technology including Microsoft Office (Word, Excel, PowerPoint and Outlook) and on-line employment tools
  • Ability to deliver services in both official languages (English/French). Knowledge of other languages is considered an asset
  • Ability to administer and interpret Level B tests /psychological instruments, Personality Dimensions, MBTI, COP System or Life Skills Certification would be an asset
  • Ability and willingness to work evenings, weekends or split shifts as necessary

Salary rate: $55,827.46

This is a current vacancy. Please note that we use AI tools in our application screening process.  All hiring decisions involve human review.