Wellness & Health Counsellor

REPORTS TO: Orientation Program Manager  

WORK HOURS: 35 hours per week (3-month contract to cover a leave position from Aug 31 to Dec 11, 2026)     

RATE OF PAY: $30 / hour 

Dixie Bloor Neighbourhood Centre (DBNC)

Dixie Bloor Neighbourhood Centre (DBNC) is a leading, inclusive, and community-inspired organization serving diverse neighbourhoods in Mississauga. We are a trusted agency of choice, responding to evolving community needs through empowerment, strong partnerships, active listening, meaningful engagement, and collaborative leadership.

Diversity, Equity & Inclusion Statement

DBNC is committed to advancing diversity, equity, and inclusion across all areas of our work. We strive to ensure that every individual who engages with DBNC feels valued, respected, and heard. We intentionally create safe, inclusive spaces where people can share their perspectives, learn from one another, and build mutual understanding across cultures, identities, and lived experiences.

Duties & Responsibilities:

• Provide evidence-informed crisis intervention and brief supportive counselling to newcomers, refugees youth and other family members who are experiencing a crisis
• Manage interactions with those who encounter problems and crises while adjusting to life in Canada.
• Develop holistic plans and implement crisis management strategies with clients
• Utilize a resource referral database to provide information and referral assistance
• Provide support and follow-up post crisis
• Plan and facilitate group information sessions
• Liaise with community partners to support recovery and reintegration into society
• Form positive relationships with social services and mental health agencies to build an effective network of crisis services in the community
• Facilitate regular support groups   
• Support the agency on the Health and Safety and Pandemic Leadership Committee
• Support the wellness and health of staff
• Maintain accurate record-keeping/documentation of client files

Qualifications:

• Degree in health services, social services, counselling, psychology or related subjects.
• Experience facilitating support groups
• Experience participating on a Health and Safety Committee
• Minimum three years working experience with crisis intervention and newcomer mental health
• Minimum one year working experience with newcomers
• Knowledge of mental health issues, group process and facilitation techniques.
• Proven ability in crisis assessment and facilitating resolution strategies
• Experience with information-gathering and effective problem-solving skills
• Diplomatic, courteous, empathetic and able to work well in stressful situations while maintaining a professional demeanor.
• Proficient with Microsoft Office, database and Internet. iCARE database experience an asset.
• Excellent verbal and written communication skills
• Fluency in English. Second language is an asset
• A criminal reference check is required

DBNC thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process.

DBNC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and DBNC Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known. We welcome applications from all qualified persons.

Personal information provided through the DBNC recruitment, selection, and onboarding process is necessary for the proper administration of this recruitment process for employment and volunteer positions with DBNC. Personal information is protected from disclosure pursuant to PIPEDA (Personal Information Protection and Electronic Documents Act).