Settlement Counsellor - Spanish Speaking

JOB POSTING   

POSITION: 

Settlement Counsellor – Spanish speaking 

REPORTS TO: 

Settlement Program Manager

WORK HOURS: 

30 hours per week 

RATE OF PAY:          

$ 28.65 Per Hour 

EMPLOYMENT TERM:

1 year with possible extension  

JOB SUMMARY: 

The Settlement Counsellor provides settlement services counselling and mental health support to Newcomers through workshops or one-on-one sessions for their easy integration into Canadian Society 

DUTIES AND RESPONSIBILITIES:

• Using a client-centered approach, conduct intake, needs assessments, and assist newcomers in the development of a personalized settlement action plan for short-term and long-term goals.  
• Provide case management and supportive follow-up services  
• Provide assistance to newcomers to make informed decisions about their settlement and understand life in Canada 
• Provide information, access counselling, and referrals on services such as health care, housing, employment, training and education, legal aid, finance, and social services. 
• Assist clients in understanding and integrating into Canadian society, practices and procedures, institutions, laws, rights and responsibilities, etc. 
• Act as a liaison between clients, government departments, and cultural/community groups. 
• Plan and facilitate educational workshops on settlement issues. 
• Develop collaborative partnerships with community agencies to offer supportive training to newcomers.
• Document needs and gaps in services for newcomers. 
• Interpret for clients in accessing services where language is a barrier. 
• Collect statistics, submit monthly reports, and input client data into the CRM database  
• Service coordination with other departments to meet client needs and facilitate access to language training, employment, and other services 

QUALIFICATIONS: 

• Fluent in English and Spanish. French and/or Creole will be considered an asset 
• Post-secondary education in social work, human services, sociology, or psychology.  
• 1-3 years of experience assisting newcomers with settlement issues.  
• Extensive knowledge of the immigration system and services available to assist newcomers to Canada.  
• Current knowledge of legislation, policies, and practices affecting newcomers.  
• Knowledge of group process and facilitation techniques.  
• Excellent written, verbal, and presentation skills.  
• Comfortable communicating with representatives from all segments of the community, government, and human services.  
• Good organizational skills, ability to multitask, and ensure a high level of accuracy in data collection.  
• Self-motivated, creative, energetic, and able to work as part of an effective team with other program staff, committee members, community members, and other community professionals.  
• Strong computer skills in Windows, MS Word, Excel, Email, and the Internet.  
• Legally eligible to work in Canada.
• Must have a valid Police Record Check.  
   

DBNC thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process. 

DBNC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and DBNC Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known. We welcome applications from all qualified persons. 

Personal information provided through the DBNC recruitment, selection, and onboarding process is necessary for the proper administration of this recruitment process for employment and volunteer positions with DBNC. Personal information is protected from disclosure pursuant to PIPEDA (Personal Information Protection and Electronic Documents Act). 

Interested applicants should submit a resume quoting reference number: 025-018 By May 9th, 2025 

Human Resources Department 

Dixie Bloor Neighbourhood Centre 

3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9 

Email: lindelm@dixiebloor.ca  

mahers@dixiebloor.ca  

jasbirc@dixiebloor.ca  

We thank all applicants, but only those selected for an interview will be contacted. 

Dixie Bloor Neighbourhood Centre is an equal-opportunity employer.