Employment Services Officer

POSITION: Employment Services Officer

REPORTS TO: Associate Manager, Employment Services

WORK HOURS: 35 hours/week (in-person)

RATE OF PAY: $17.60 per hour

EMPLOYMENT TERM: Fixed-term contract  (8 consecutive weeks) June 22, 2026 – August 14, 2026

Dixie Bloor Neighbourhood Centre (DBNC)

Dixie Bloor Neighbourhood Centre (DBNC) is a leading, inclusive, and community-inspired organization serving diverse neighbourhoods in Mississauga. We are a trusted agency of choice, responding to evolving community needs through empowerment, strong partnerships, active listening, meaningful engagement, and collaborative leadership.

Diversity, Equity & Inclusion Statement

DBNC is committed to advancing diversity, equity, and inclusion across all areas of our work. We strive to ensure that every individual who engages with DBNC feels valued, respected, and heard. We intentionally create safe, inclusive spaces where people can share their perspectives, learn from one another, and build mutual understanding across cultures, identities, and lived experiences.

Job Summary

We are looking for an energetic and service-oriented Employment Services Officer to support the Employment Department with client services and employment-related activities. The successful candidate will assist clients with job searches, applications, resumes, cover letters, mock interviews, and access to employment resources, while also providing basic computer and office equipment support in a welcoming and inclusive environment.

Duties & Responsibilities

• Provides assistance and support the Employment Department and other areas
• Provides information and orientation on internal and external programs to address clients’ needs
• Delivers introductory computer other mobile devices training session, 1-1 or group setting as required
• Assists clients with job postings review, application and online Job Search
• Assists with resume & cover letter development and mock interviews
• Helps clients with the use of job search materials such as directories, Interest inventory assessments and micro credentials access
• Assists clients, when necessary, with office equipment
• Other duties as assigned

Supervision & Mentoring Plans: 

• Participant will be supervised by the Associate Manager, Employment Services
• Participant will be introduced to the staff and provided with an overview of the agency and the Employment Centre.
• Training will include Health and Safety, Conflict of Interest/Confidentiality, HR Policies, including inclusion and diversity.
• Participant will be oriented to the program features and equipment, intake and referral process, available resources and how to access resources, and reporting requirements.
• Participant will work with a staff member who will act as a mentor and coach.
• Participant feedback will be constantly generated to ensure that sufficient support is provided.

Health & Safety Practices:

• Participant will be provided with the mandatory WHMIS training and will be oriented to HR Policies and Procedures.
• Full supervision will be provided, and a designated go-to senior staff will be assigned to provide additional support.

Participant Eligibility

To be eligible, youth must: 

· be between 15 and 30 years of age at the start of the employment*

· be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**

· have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. 

***International students are NOT eligible participants. 

DBNC thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process.

DBNC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and DBNC Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known. We welcome applications from all qualified persons.

Personal information provided through the DBNC recruitment, selection, and onboarding process is necessary for the proper administration of this recruitment process for employment and volunteer positions with DBNC. Personal information is protected from disclosure pursuant to PIPEDA (Personal Information Protection and Electronic Documents Act).