Case Management Mental Health Counselor

Contract to March 31st, 2027, with possibility for renewal. Salary $37.68 per hour and benefits

The Canadian Centre for Victims of Torture (CCVT) is looking for an experienced person to fill the position of a Case Management Mental Health Counselor (CMMC). The CMMC is part of a flexible and multi-disciplinary team who deliver services and enables survivors impacted by violence to regain their independence and quality of life with their families. The CMMC is responsible for providing trauma-specific mental health Case Management along with assessment and referrals, and public education. 

Specific responsibilities include:

• Provides trauma informed case management service to clients including intake and assessment, direct supports, referral &client accompaniment and Indirect supports such as Resources and Training and engaging non=sector partners.
• Facilitates support groups, including planning group sessions, inviting clients, guest speakers, monitoring and evaluating sessions
• Collects and maintain records (e.g. clients and community resources) relevant to the program. Input all activities/services provided into OCMS and iCARE or any other data base the agency makes available
• Provides monthly statistical and narrative reports to Manager, and to conduct evaluations as needed.
• Attends CCVT staff meetings and professional staff development opportunities deemed necessary and appropriate by the manager
• Participate in the development, implementation, monitoring and evaluation of treatment, education, counselling and health promotion programs and services for individuals, groups.
• Work closely with other settlement and trauma counselors and external partner organizations
• Provide client services at CCVT branch offices, satellite locations, in addition to main office and at partner agencies and
• Prepare and deliver public education presentations
• Prepare reports on volume and effectiveness of client services as per funder requirements
• Performs outreach to potential clients in the catchment area
• Liaises with appropriate community agencies in order to link clients to services relevant to their needs

 Required Qualifications:

• MSW degree with one-year experience or BSW with three-year experience or equivalent education in Health Services
• Excellent case management, engagement and assessment skills
• Commitment to working within an anti-oppressive framework and demonstrated understanding of the links between trauma and mental health, emotional health, and substance use problems
• Excellent knowledge of relevant community resources
• Ability to work effectively in physical offices or virtual environments
• Excellent interpersonal and communication skills.
• Extensive knowledge and experience working with the refugee population
• Fluency (written and spoken) in second language. French is an asset