Employment Outreach Counsellor (Canada Summer Jobs)

PROGRAM: Canada Summer Jobs

POSITION: Employment Outreach Counsellor

REPORTS TO: Associate Manager, Employment Services

WORK HOURS: 35 hours per week

RATE OF PAY: $17.20 per hour

DURATION: 8 Weeks (June 23, 2025 to August 22, 2025)

Dixie Bloor Neighbourhood Centre (DBNC) is a leading, inclusive, welcoming, proactive, community-inspired agency. It is the organization that the community chooses because it meets their diverse and changing needs through empowerment, partnerships, active listening, engagement, and leadership. 

DEI Statement: 

We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another. 

DUTIES AND RESPONSIBILITIES:

• Provides information and orientation to newcomer clients on Employment Services and other agency programs 
• Researches Internet for community and government resources to make appropriate referrals related to the settlement of newcomers
• Responds to client calls and schedule appointments for intake and assessment
• Assists clients on the computer with resume and cover letter development
• Assists with mock interviews, including videotaping 
• Conducts monthly follow-up calls with clients
• Photocopies workshop materials

SUPERVISION AND MENTORING PLANS: 

• Participant will be supervised by the Employment Programs Manager and mentored by the designated Employment Counsellor.
• Participant will be introduced to the staff and provided with an overview of the agency and the Employment Centre.
• Training will include Health and Safety, Conflict of Interest/Confidentiality, HR Policies, including inclusion and diversity.
• Participant will be oriented to the program features and equipment, intake and referral process, available resources and how to access resources, and reporting requirements.
• Participant will work alongside a staff member that will act as a mentor and coach.
• Participant feedback will be given to ensure that sufficient support is provided.

HEALTH AND SAFETY PRACTICES:

• Participant will be provided with the mandatory WHMIS training and will be oriented to HR Policies and Procedures.
• Full supervision will be provided, and a designated go-to senior staff will be assigned to provide additional support.

PARTICIPANT ELIGIBILITY

To be eligible, youth must: 

· be between 15 and 30 years of age at the start of the employment*

· be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**

· have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

*The youth must be 15 years of age at the beginning of the employment period. 

The youth may be more than 30 years of age at the end of the employment period as long as the youth was 30 at the beginning of the employment period. 

**International students are not eligible participants.

DBNC thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process.

DBNC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and DBNC Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known. We welcome applications from all qualified persons.

Personal information provided through the DBNC recruitment, selection, and onboarding process is necessary for the proper administration of this recruitment process for employment and volunteer positions with DBNC. Personal information is protected from disclosure pursuant to PIPEDA (Personal Information Protection and Electronic Documents Act).