The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
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Course/Training
Creating Positive Spaces for LGBTQIA+ Newcomers Level 2
The course is intended for managers and service providers to more effectively serve LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex, and asexual) immigrants, refugees, and newcomers.Last updated Jul 30, 2024
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Tool
Use CLEO's Guided Pathways in Family Law to ask for an order in family court
CLEO has a new Family Law Guided Pathway to help people fill out a draft of Form 25 - Order (general). A party to a family court matter can use Form 25 to write out the terms of the order they want the judge to make.Last updated Jul 29, 2024
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Course/Training
Trauma and Violence Informed Approach (TVIA)
This FREE self-directed online course will provide settlement workers and social service providers with opportunities to learn fundamental principles, basic concepts and evidence-based approaches to serve people with experiences of trauma and violence.Last updated Jul 29, 2024
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Research/Dataset
New census data shows top original languages spoken by Mississauga residents
The latest data released by Statistics Canada (StatCan) shows that combined, 328,130 people in Mississauga now list languages other than English or French as their mother tongue.Last updated Jul 29, 2024
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Course/Training
Training for Employment Support Services
The professional development e-learning course Training for Employment Support Services is designed to provide you with the knowledge, skills, and tools to understand and address the needs, challenges and opportunities for newcomers seeking employment. Ultimately, the goal ofLast updated Mar 9, 2023
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Tool
OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)
The OCASI Client Management System (OCMS) is your sector preferred client management system developed with and for you. This is your ticket to an efficient and more accurate way to serve your clients.Last updated Jan 16, 2023
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Course/Training
Race, Gendered Violence and the Rights of Women with Precarious Status
This 4-module course is developed to help front-line practitioners learn about how to better understand and meet the unique needs of women with precarious immigration status, who are facing gender-based violence.Last updated Nov 29, 2022
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Course/Training
OCASI Professional Education and Training Program (PET)
Under the PET project, assistance is available to frontline staff working in organizations funded by Immigration, Refugees and Citizenship Canada (IRCC), to enhance their skills and gain knowledge through individual courses.Last updated Nov 4, 2022
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Research/Dataset
For queer Asians, community means family
By Diamond Yao • October 5, 2022 Xtra Magazine
From coast to coast, queer and trans Asian Canadians are coming out of the shadows and showing the world who they are. With anti-Asian violence on the upswing due to racist misperceptions about the origin and spread of COVID-19, and
Last updated Oct 11, 2022
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Research/Dataset
Canada should recommit to bilingualism
Steve Lafleur Policy Options September 28, 2022
Canada is officially a bilingual country. In practice, though, there are few parts of Canada outside of Quebec where one can live a primarily francophone life. This probably won’t change. But Canada can and should aspire to be a
Last updated Sep 29, 2022
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Job Posted 2 months ago
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Job Posted 2 weeks ago
Settlement Worker in School (Vietnamese-speaking)
Polycultural Immigrant & Community Services Mississauga, ON Onsite
No deadline
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Job Posted 2 weeks ago
Intake Worker/Admin Assistant - Day Shift
Polycultural Immigrant & Community Services Onsite
No deadline
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Job Posted 2 weeks ago
Intake Worker/Admin Assistant - Afternoon Shift
Polycultural Immigrant & Community Services Onsite
No deadline
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Job Posted 2 weeks ago
Intake Worker/Admin Assistant - Overnight Shift
Polycultural Immigrant & Community Services Onsite
No deadline
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Job Posted 2 weeks ago
PT Intake Worker/Admin Assistant - Day Shift
Polycultural Immigrant & Community Services Onsite
No deadline
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Job Posted 2 weeks ago
PT Intake Worker/Admin Assistant - Afternoon Shift
Polycultural Immigrant & Community Services Onsite
No deadline
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Job Posted 2 weeks ago
PT Intake Worker/Admin Assistant - Overnight Shift
Polycultural Immigrant & Community Services Onsite
No deadline
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Job Posted 2 weeks ago
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Job Posted 2 weeks ago
FT Logistics Worker - Afternoon Shift
Polycultural Immigrant & Community Services Onsite
No deadline