Information and Referral

The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.

Search

Filter

Search

Event Status

Filter

Event Status

Search

Filter

Search

Filter

Showing 1 - 10 of 32
  • Course/Training

    Creating Positive Spaces for LGBTQIA+ Newcomers Level 2

    The course is intended for managers and service providers to more effectively serve LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex, and asexual) immigrants, refugees, and newcomers.

    Last updated Jul 30, 2024

  • Course/Training

    Trauma and Violence Informed Approach (TVIA)

    This FREE self-directed online course will provide settlement workers and social service providers with opportunities to learn fundamental principles, basic concepts and evidence-based approaches to serve people with experiences of trauma and violence.

    Last updated Jul 29, 2024

  • Course/Training

    Training for Employment Support Services

    The professional development e-learning course Training for Employment Support Services is designed to provide you with the knowledge, skills, and tools to understand and address the needs, challenges and opportunities for newcomers seeking employment. Ultimately, the goal of

    Last updated Mar 9, 2023

  • Course/Training

    OCASI Professional Education and Training Program (PET)

    Under the PET project, assistance is available to frontline staff working in organizations funded by Immigration, Refugees and Citizenship Canada (IRCC), to enhance their skills and gain knowledge through individual courses.

    Last updated Nov 4, 2022

  • Research/Dataset

    For queer Asians, community means family

    By Diamond Yao • October 5, 2022 Xtra Magazine

    From coast to coast, queer and trans Asian Canadians are coming out of the shadows and showing the world who they are. With anti-Asian violence on the upswing due to racist misperceptions about the origin and spread of COVID-19, and

    Last updated Oct 11, 2022

  • Research/Dataset

    Canada should recommit to bilingualism

    Steve Lafleur Policy Options September 28, 2022

    Canada is officially a bilingual country. In practice, though, there are few parts of Canada outside of Quebec where one can live a primarily francophone life. This probably won’t change. But Canada can and should aspire to be a

    Last updated Sep 29, 2022

No events to show.
Showing 1 - 10 of 15
Showing 1 - 10 of 184